While this property is clean, and a decent, basic hotel, there are a few problems of note.
First, visitors should be advised that this hotel is literally in the middle of nothing in terms of shops or restaurants. It is in a residential area with absolutely nothing to offer. The only good thing about it is that it is close to the airport and there is a free shuttle.
I specifically reserved this hotel because I wanted a hot tub after a long trip. I even called ahead of time to check and see if it was working, since a few reviews on ******* indicated some problems. I was told it was working. Much to my disappointment, when we arrived, assigned on the front desk, said “spa closed for maintenance.” Obviously, there is a problem with the spa that needs to be addressed at a broader level based on all the negative reviews about it.
The food for breakfast is very basic, high in salt and starches, and processed meats and not much to offer in the way of healthy eating.
I feel like part of what I pay for a hotel includes paying for amenities, such as the spa and a decent breakfast, but when these things are not up to spec or not even working, why should I be paying the full amount?