Hotels Near Natureza Aquática in Recife

We like the hotel very much. Super attentive, very nice, breakfast with variety (fridge egg and tapioca made at the time on request). The room where we stayed had no noise or any disturbance.

It's not only bad, it's depressing, bad, broken bed, window falling, TV cable crossing the floor of the room, electric shower, only one shot worked in the room .... and much more. Breakfast very bad, not closed door, horrible quality synthetic fabric bed, tergal type, unreal room floor .Finally ... There is absolutely no positive point.

We were in a freshly renovated Queen Deluxe Suite (room 2205) all furnished in Dove Grey and Crisp White, with a balcony overlooking the sea with fresh sea breeze. The king bed was comfortable, good linens, all the usual things but we especially liked the well situated computer desk and chairs, plus the alcove with an opening window, comfortable chair & ottoman & side table for reading. The dramatic interior architecture fascinated guests no matter how many times they observed it (no spoiler here!). The food in the restaurant addressed international sensibilities, not exclusively Brazilian. The food was good, the service friendly. I want to make a special kudo to the housecleaning staff; our room was always redone beautifully each day. It was a pleasure to return ‘home’ each evening. Disliked · They were having a temporary difficulty with one of the 4 elevators over the weekend waiting for the elevator repair. We know this can happen anywhere anytime but we were pleased that they released their service elevator for guest use whenever possible.

It’s a great place to stay, good person working here, the rooms are large, clean, the bed are bigs and confortables, the food is good, there are a good variety to choose! And specially, we had a amazing attention from the manager, Sergio. He’s very kind, worried about wellness of the hosts, he’s always to suggestions and try to get better every time we come here!

Assim que cheguei no hotel já tive uma péssima impressão no check in extremamente demorado com apenas uma atendente que levou quase 15 minutos para atender o grupo de 3 pessoas que estava na minha frente. Achei que o meu check in seria rápido por já ter feito o mesmo online e nos outros hotéis da rede já encontrar tudo pronto, bastando assinar para retirar minha chave já preparada, mas nesse hotel levou uns 10 minutos pois precisaram copiar meus dados já preenchidos online para um segundo cadastro do hotel e preparar minha chave. No elevador, o botão do meu andar (4º) não funcionava direito e o funcionário do hotel teve que socar o botão diversas vezes até o mesmo acender. No quarto padrão íbis anos 2000 notei que a janela dava para um terreno vazio cheio de mato e mesmo no quarto andar encontrei vários mosquitos provavelmente vindos do terreno vizinho. Ao tentar dar uma volta a pé para conhecer os arredores do hotel, me deparei com calçadas alargadas em ambas os lados do hotel, tornando impossível o trânsito de pedestres nos arredores sem mergulhar os pés nas poças d’água em dias de chuva. Na primeira noite resolvi fazer um pedido de iFood às 18h e somente às 23h me foi avisado que o pedido estava parado no balcão da recepção desde as 19h, pois o telefone no meu quarto não estava tocando e só me ligaram no meu telefone pessoal as 22h. Ao questionar o motivo de não terem me ligado mais cedo, foi respondido que ligaram diversas vezes, mas mostrei que no meu registro de chamadas não tinha nenhuma ligação perdida deles antes de uma única ligação de número desconhecido as 22h. Ao questionar o que seria feito para resolver o problema do telefone interno não tocando no quarto, foi dito que nada poderia ser feito naquele horário. Ao questionar se seria possível trocar de quarto para um com telefone funcionado, me responderam que o hotel estaria com 100% de ocupação, mas numa simples pesquisa no app deles foi constatado que ainda estavam vendendo diárias para o mesmo dia, ou seja, eles estavam fazendo overbooking ou mentido sobre a ocupação total do hotel. Na mesma noite mandei e-mail para a gerência do hotel e até o presente momento, mais de 10 dias depois dos problemas relatados, não recebi nenhuma resposta da gerência. Somente no dia seguinte mandaram a manutenção arrumar o telefone interno do meu quarto, mas depois do ocorrido não fiz mais nenhum pedido de iFood e preferi comer fora do hotel. O café da manhã do hotel foi a única parte que superou expectativas, em especial o preparo de tapiocas e omeletes. No geral não me hospedaria novamente nesse hotel a não ser que seja a última opção disponível.

Worst experience of my life, after 61 years of traveling around the world this is by far the worst place I ever stayed. I booked via Booking a week and after one day I had to go look for another hotel. It was flooding water in the room from windows and walls, the structure is rotten as you can see from the pictures. Staff was arrogant and liar, totally lack of customer orientation and intimacy. Lack of empathy, they were only able to propose a downgrade to a much inferior room (we booked the most expensive suite) or proposing a refund if we would leave the hotel. This is what we did and then they started refusing to refund, I had to call booking and I am still waiting to get my money back after more then a week. This hotel should be shutdown by authorities as it does not meet minimum safety requirements, the water in the room could cause electric hazard. The building needs a full renovation, it is not in a condition to operate! Staff was totally unhelpful, a terrible experience, I had to call the police to protect my rights, a real nightmare!! Don't go to this hotel !!!!

The Marante Plaza Hotel was excellent! Besides the great location, the service and the wonderful coffee served, the accommodation was wonderful, with a salt in the entrance of the apartment, which left us very comfortable and comfortable! When we need accommodation in Recife, we will certainly prefer Marante and we will also tell other people!

Hotel in good location with friendly staff very available . Common parts very ”date”, local breakfast /ristorante anonymous without atmosphere. You see the years, although everything is ordered and clean spacious room, excellent view, clean. Toilet and discrete room. First night beds with ”bucated” and sliced beds! substitute. Excellent breakfast. However excellent standard for Brazil

The building is old, and the storage leaves to be desired ... breakfast is bad. I think it deserves investment, although this means the increase in the value of daily lives. It is also necessary to enable the restaurant to serve the three meals, including for the outside public [the centre of Recife is poorly served by restaurants, especially at night ...], and to open the pool bar. The building is old, and its conservation is not that good... the breakfast is also poor. I believe the hotel needs to receive investments, even if it implies an increase in the daily fares. It is also necessary to open the restaurant to serve all three meals, catering even to the external public [the downtown Recife lacks restaurants, especially at night...]. It is also necessary to open the pool bar, in order to serve guests in a better way.

Hats off to Jacqueline, Carlos and Victor. They went out of their way to help me, especially through the complex process of buying a phone chip in Brazil. They were wonderful in every respect and will make your stay in Olinda a pleasure. I had a room in the annex across the street and it was quite spacious with a four-poster bed and an outdoor bathtub (the view from the street is blocked so don't feel shy about using it.) The breakfast was bountiful. Fruit, cheeses, meats, cakes and bread plus coffee and juice. It will keep you full till dinner time. Dinner at the restaurant was also delicious and reasonably priced. Once more all my thanks to Jacqueline, Carlos and Victor my first friends in Brazil.