Really great staff, but loud club music behind hotel on the first night, thin walls w upstairs guests, loud folks eating late at night in courtyard, sirens, road traffic, train whistles throughout the night. Very little sleep. Staff graciously offered to move us for the second night, but we stayed put. Second night was much better. No problems. My dad loved it both nights. Enjoyed the complimentary coffee, tea, light snacks. Room decor was nicely updated. Mattress/Pillows 3/5. Towels 5/5. Shower 4/5. Noise 2/5. Service 5/5