Hotels Near The Hobson Gallery in Reno

Hotel is under construction and we stayed knowing this. However, at 5:15am, beeping noises from an outdoor boom scaffold was annoying since it was continuous until we left that morning. Called the front desk and management wasn't expected in until 9am. That being said, the rest of the stay was comfortable and pleasant. The hotel is small compared to others, but it's easy to find your room. Covid has changed room service and that still takes getting used to. The ****** is small, but had fun at their slots (which means we won!). Yes, I will stay here again!!

I ordered food to be delivered to my room once. It was missing half of what was supposed to be there. It was also 35 minutes late from when they said it would be delivered. And it was cold. Another night I was waiting for the front desk to pick up the phone for 50 minutes. At 10pm. Another night the two front desk agents I talked to were very confused. The first one gave me wrong info, and the second one corrected what I was told, but then sent me away to come back later. I really like GSR, and I really enjoy the pool, the rooms are beautiful, the nonsmoking rooms are great, etc. But I do feel they could use a massive customer service training overhaul.

We stayed here while driving US-50 through northern Nevada. The hotel is very close to the airport, but we had no trouble sleeping due to noise or anything like that. Location is also good for restaurants and other services, and it's easily accessed from the Interstate. Hotel was good too; service was friendly and competent. Rooms were comfortable and modern; beds were fresh and sleep was good; bathroom was clean and the appliances worked well; and the Wifi worked well too.

It's very close to the airport, and the shuttle bus is operated. The staff are very friendly. The rooms are clean and quiet, and the water pressure is satisfactory. I didn't expect much because it was a free breakfast, but I was so satisfied because it was similar to the breakfast I paid for and eat at other hotels.

it was the first time after the pandemic, it was super clean and if I can compare it with the Vegas experience; the staff was very friendly. we tried almost all dine-in restaurants, they used fresh ingredients highly recommend trying them all.

We stayed in July 2022 and since we had stayed there before and had issues at check out with the front desk saying we owed more money and having already paid in full decided to pay cash and only put the fifty dollar deposit on the credit card. We checkout and are told the deposit has been released back to my credit card and a week later I'm still waiting for it. I checked with the hotel and was told check with ny bank which I did. Still no refund with the hotel insisting it was refunded and me saying no it wasn't. After getting no where with hotel management I wrote off to the owner of Peppermill resorts of which western village ****** hotel is part of and two weeks later I've heard nothing from Mr. Bill Paganetti Sr the owner. Every time we have stayed there there's an issue with payment upon check out with the front desk either saying we owe more and then running my credit card three times to get extra money they're not entitled to or saying we can't check out we owe more money when I've paid in full and have receipts to prove it. Western village ****** hotel front desk has serious issues with their front desk staff and reservation system and because I dared to complain about the deposit we were told we're not welcome back. This is how a three star hotel treats individuals who dare to complain about room charges and deposits. I realize it's just fifty dollars but it's the principle of the fact that a hotel can scam people out of Money and get away with it.As the saying goes buyer beware in this case guest beware because you might find your credit card charged extra or worse be told you owe more money so you can't check out. Even if we were welcome back we still wouldn't stay there because of the money issues that always come up at checkout with staff . The housekeeping staff is far friendlier than the hotel front desk staff and that says alot. We've stayed at four and five star hotels and never had these issues so obviously it's an issue with Western village ****** hotel so again guest beware if you choose to stay there

The hotel has just been opened for a month, thus everything is new and clean. The front desk employees are friendly and provide good services. The hotel is closed to a small lake park. The room does not have its own hair dryer, thus I needed to get it from the front desk. I was surprised that the room had iron, but no hair dryers. The room rate already included the simple breakfast. It provided broiled eggs, oatmeal, energy bars, hot chocolate, tea and coffee.

Stayed here on a business trip to the United States. Overall it was pretty good. The kettle I brought with me couldn't be used because of the different voltage. Health: OK, acceptable Facilities: relatively complete, okay Environment: The environment is very good Service: Not bad

My husband and I live in Salt Lake City, UT. We planned a trip to Carmel in a VRBO where we could take our golden retriever. We stopped over and back at this Fairfield Inn because they accept dogs. Larry, the manager, and his entire staff did absolutely everything to accommodate us and Jake: first floor room, near an outside door, moving our return date, etc!! Rooms are clean and quiet; no odors. Poop bags offered out front. Plenty of grass. Continental breakfast is good w plenty of options. Nice appetizers in the afternoon. Great access off the freeway and close to good restaurants!! HIGHLY recommend this hotel‼️