Reno Hotels with Wi-Fi

They will add a $40+ casino fee when you check in. I’m not sure if that is per day or not as I only stayed one night. Everything was quite good there but gone are the days of valet car service. Room was standard with no complaints other than only two for the five lights in the bathroom worked. Casino was surprisingly up to date with many nice dining options. Loved the Gordon Ramsay Fish and Chip shop ($18 for three cod pieces with chips).

Arrived at the Lobby around 3pm on Christmas Eve and waited 40 mins to check in. Only 2 check in counters were open. Bad service, shame!!!

Clerk at checkin was NOT friendly. Did not ask if we'd been to this hotel before, did NOT offer directions to the elevator, which are around the corner from the front desk, not visible and not obvious when looking for them. we wandered around with our luggage for several minutes before an employee helped us. This town has a severe shortage of taxi cabs, making getting anywhere difficult to impossible. There are no nearby restaurants, forcing guests to dine at their overpriced eateries.

We stayed here overnight only as we were on a long road trip. The hotel is connected on either side to Circus, Circus and Eldorado so it was almost like one continuous gaming floor. The rooms were a good size and provided a nice view of Reno and the mountains beyond. The whole place was clean. One comment - we arrived at 2.30pm (check-in is from 3pm). The reception had 3 staff sitting around but they wanted $25 each room for early check-in. Of course for the sake of 30 minutes we decided to wait. When 3pm came, there were about 20 people all trying to check-in at the same time - but only 2 reception staff available. Surely a small amount of leeway on timing would be common sense! Otherwise we enjoyed the free parking and the vibe of the hotel. The drinks on the ****** floor however were shockingly expensive (over $20 for a single Captain Morgan’s and Coke before tip).

Spacious, quiet room although some of the furniture was showing a bit of wear. Suite includes a separate bedroom and eating / living area. Good for entertaining guests (maybe another couple or two, possibly three). Kitchen area is small but satisfactory. No microwave but a decent sized mini refrigerator and in room icemaker. No dishes, utensils, paper towels, etc. are provided so plan to bring your own if you intend to serve food and would like to do a bit of cleanup. We went at a busy time and reported a problem with our in room safe upon arrival (likely a failed battery). After waiting 1.5 hours and calling three times, we finally gave up. It was not fixed during our stay. When we checked out, the front desk seem to have no record of it although we had called the front desk on the first night to report the problem with the safe as well as a problem with a missing knob on a dresser. Oh well… FYI, the room contains very little natural light. There is no window in the living area, and the master bedroom has only a very small window high at top. We used the many recessed lights and lamps.

The hotel is in a good location, only a 10-minute walk from the train station and bus terminal. When I checked in that day, there were still food crumbs on the chair, and there was a towel that looked used and not folded neatly on the washstand.

Our room was a suite in the Tuscany tower (room 918) which was fairly close to the reception desk (just up a nearby escalator and down a corridor that passes by the swimming pool, Biscotti's restaurant, and the convention hall before you reach the elevators). Our suite had a comfortable King bed with 4 very thick pillows, a mini-fridge, and a large living area with a small table and two chairs. We asked the front desk for some thinner pillows which were delivered to our room. The bathroom had dual sinks, a long vanity, and a whirlpool tub. The dual shower heads in a walk in shower for two was a very nice touch. Our only complaint was that the door was not very sound proof, and we could easily hear conversations from our neighboring suite and hallway during all hour of the day or night.

The facility was just right for what we needed. It was clean and spacious. The surrounding area was blighted due to the closure of Harahs and other business establishments. There were some undesirables hanging around the hotel but tolerable. Good Vietnamese and Thai restaurant nearby. Inside the hotel, I felt safe. The front desk folks were very courteous but did not have a lot of knowledge as to where to go or where to eat. Overall, I would rate my stay a 7 or 8 out of 10.

The hotel was a perfect location and was clean. The maid service was spotty with items not replenished on 2 of the 4 days (towels and coffee). The rooms were well kept but the equipment in the exercise room was not working. Half of the exercise machines were ”out of order” and the balance were not hooked up to TV screens.

Awesome, friendly people. Amazing hotel. Perfect location. Super, super clean. Great amenities...and a QUIET hotel! Couldn't have asked for a better stay! Parking was easy. Loved the fitness place. Didn't get a chance to use the pool, but it looked great. Also the rooms are huuuge.