Trefon Hotel Apartments and Family Suites

We had the most loveliest time as a family with teenage children. The staff were amazing! Everything was precious and we want to thank Maria, Joanna, Robert & Badilis especially - you made our stay great! The hotel is definitely worthy their 3***‘s! It gives ‚cute‘ throughout! The only thing I would mention is - that the whole little town was shut down apart from a supermarket, 1 car rental place and 2 food places. No open bars or restaurants nearby. However, we would definitely return to Trefon during high season :)

Booked via ***********. we searched for a place large enough for 4 adults and 3 children (2 younger children go free) We were given an apartment which was lovely. The breakfast was good and I do not want to detract from a lovely little hotel to stay in but we had one issue that was not nice On leaving the hotel one day, gentleman behind called my wife over (she is greek) He began to say that there are too many people in the room We explained that we went through *********** and filtered what we needed and this was what was offered He said that they must have made an error and they only have this problem with Greeks I have no issue with him questioning if something was of a concern but call people into the side office and discuss rather than in open reception We contacted *********** who said that we should not have been shown this apartment in filter In summary a cock up occurred somewhere but this man said 'that's not my issue'. Isn't our issue either, surely *********** contacted hotel to ask him to apologise and if he didn't within 24 hours then they would withhold payment He apologised and then asked what he should respond to *********** From then on he seemed to look through us for rest of holiday Overall the hotel suited us and handful of staff and maids were lovely. 2 ladies on reception were wonderful, another gentleman with glasses and fair hair on reception was great too. It's a fine hotel to stay and good location, we were just a bit put off by this gentleman attitude

We stayed in 2 bedroom apartment on 2 floors. It had 2 Airconditioners, 2 bathrooms with toilets, 2 balconies, Mosquito nets on the doors. Beautiful apartment. Daily cleaning. Very spacious. The Stuff very friendly and helpful. The pool was a litlle small but we did not need it, because the beach 3 minutes walk away was great. 2 Sunbeds with umbrella on the beach were 6€. Breakfast was a classic buffet, dinner a litlle smaller choise of dishes but for 3 stars sufficient. There are many restaurants with good and not very expensive food nearby. Taxi to Rethymnon was 10€. There is more life in the town. Only problem I had, was with the noise in the morning, because the balkony was on the side, where the parking is and the delivery trucks were disturbing.

Very good apartment in excellent location. Very helpfull staff in the object - always ready to help and give good advices. Breakafst excellent with rich choice of dishes including traditional cretan food.