Arctic Comfort Hotel

Ease to walk to main areas

Very basic hotel but clean and great staff at the front desk. Jose and Michael went out of their way to help us find tours when everything was booked. Gave great recommendations on getting around. Would definitely stay here again even if it’s not centrally located. The only downside is the lack of an elevator if that’s a need for someone.

Pleasantly surprised by the room's size. Felt comfortable and safe. Quiet despite being very close to the reception area. Great location among the locals as another guest pointed out to me. Friendly & helpful staff (reception & housekeeping) Room was a bit warm but opening the windows helped. Free Wi-Fi. Would definitely stay again.

We were pleasantly surprised, rooms are spacious and lovely and warm, we had to run the radiator down. Clean comfy beds, rooms tidied on a daily basis, tea trays restocked and lovely hot showers, with it being Iceland expect a slight smell of sulphur from the hot water. The continental breakfast is excellent, nice and fresh with plenty of choice, try rhe freshly made waffles mum. I am no good with names, but all the staff were friendly, polite, smiling and very helpful. It is a bit out of the way, but all the excursions pick you up at the door, and you are always first on and off the bus so grab the front seat to see the beautiful scenery. Pleasant walk into town, plenty of taxis or busses to get you home.

Stayed here 6-9th March. The rooms are basic but did the job. Could be a little cleaner, dust on the lamps etc but the beds and bathroom were clean so that's the main thing. The rooms were very toasty, we had brought hot water bottles with us not knowing what to expect and we didn't need to use them once. The best thing about this hotel was the customer service. The staff helped us so much with a few issues - including having the wrong case! They helped with bus stop locations, happy to ring around to confirm you were attending your trips etc. The hotel seemed a little out the way, but as it goes it seemed to be the best location because we were always being picked up outside the hotel for trips when other hotels were having to walk to bus stops. Would stay here again if I returned to Reykjavik!

Arrived yesterday, the man on reception was very friendly and helpful, the room was clean and warm with everything we needed. He helped me book our excursions and gave me information on the local area to help us make the most of our 3 days. The couple that run the hotel are really lovely. Breakfast is really good with lots of choices. Would highly recommend.