Check-in was easy. The property was clean and comfortable on the inside and had just what we needed for our stay. The neighborhood seemed kind of rough, and the areas all around the property were covered in graffiti and trash. Even though I received texts and emails checking in on us during our stay, I never got any response or personal communication when I requested a late check-out. Even if my request could not be accommodated, I would have liked a response from the property managers.