Guest User
October 8, 2023
This hotel is not four or three star, there is nothing boutique about it either. Plus points are that the room was clean, large and the air conditioning worked well, the location of the hotel was excellent for the bus station and old town. Negative points were the bathroom had nowhere to place anything, no shelf, just a small area around the sink, the body wash dispenser in the shower was broken, the mirror was very corroded around the edges....positive the hairdryer worked well The towels were changed frequently...too frequently, put a sign like every other hotel...towels on the floor need changing, towels hung up...do not change them. The wardrobe/hanging space had two hangers and the legs looked they had been stood in water. There were two shallow drawers in the bedside tables, no other drawers/storage. The headboard was placed over the bedside light switch so it couldn't be turned on. The bed was soft but reasonably comfortable and in a 6 day stay the sheets were changed 3 times, the bed was not fully made up and we had to make it ourselves..again we would not have had our room serviced if there had been a sign to hang on the door to state this. Breakfast had a good selection although some days there was no yoghurt, the fresh fruit consisted of orange, bananas and sometimes plumbs...poor selection. If you arrived later (after 9) there were no croissants, the tea selection was very good which made up for the fresh juice which was not nice quality. The pool was nice and clean but the surround was not, the decked area was rotten in places with large (foot sized) holes in the wood. Most of the sunbeds around the pool were torn or ripped...still useable but you had to sit down slowly for fear of falling through, the umbrellas needed string to keep them half open, one fell over as the wood was rotten at the bottom, luckily it didn't injure anyone. The walls painted grey don't help the dull look. The receptionist and young man serving/clearing at breakfast were both happy and very helpful...the same could not be said about the young lady at breakfast who was miserable and unhelpful. If this was marketed as a 2* hotel in a great location you'd be delighted and it would be a truer reflection.