Guest User
February 29, 2024
Arrived on 23 July, to stay 7 nights as we got married on 29 July at Kalithea.. so we brought 38 friends / family to stay at the hotel.. we felt the pressure and hoped it would be okay.. Sadly, The Electra should not be 5* as stated by TUI - I was disappointed in many ways. The basics were there but it should be 3* max. All staff, except Larry (in the reception bar) & our maid (that cleaned room 278) were rude and couldn’t care less if you needed anything. One occasion in the outside bar on the terrace, a small group of us waited over 30 minutes for a drink that we ordered from the waitress, when we asked her where they were , she said ‘not my problem’ and that she should have gone home 10 minutes ago..! So we went and got our own.. Trying to order taxis at reception.. we were told 5-10 minutes (we had a reservation in Rhodes town for my hen party), after 25 minutes - still no taxi.. again, not their problem / no update. On the day of the wedding, the bridal party started getting ready at 12.30 in our room (didn’t want to be seen by the men & were trying to stay cool) . So we missed Lunch & phoned reception to asked if there was any chance they could bring up some food / soft drinks .. we were charged full price despite explaining the situation (just one floor down would all have been included / free) Despite emailing ahead telling the hotel we were bringing all these people out for the wedding .. not a single gesture / recognition the whole time .. apart from a couple of receptionists clapped as I walked down in my wedding dress. Our junior suite was fine but our bathroom was the worst out of all our guests - brown and very aged .. no wonder no pictures of the bathrooms when you book. Air conditioning- very weak all over the hotel Paper cups by the pool & not being able to get a bottle of water without paying.. very odd for 5* hotel No water or paper towels available in the gym and one out of the 2 treadmills didn’t work Buffet was so crowded at times, not relaxing Food in the Asian restaurant & the Mediterranean grill were my favourites - the gyros were incredible I did enjoy the live music in the terrace bar on the evenings The shop by the pool was reasonably priced & well stocked I will not return nor recommend.. it was the fact I was surrounded by loved ones in the run up to the wedding that made it