Steveston Waterfront Hotel

Wow what a wonderful hotel. Right on the river in Steveston, with every possibly amenity in the room. They are set up like condos, with a kitchen, washer and drier etc. It is even pet friendly I had a problem figuring out the heat and a maintenance person was here in minutes to sort it out. Checkin was online and easy. Customer service was terrific and professional when I called them This would be the ideal location and setup for a long term stay The photos on the website are accurate, it’s an industrial look with clean and spacious appoin**ents The location along the boardwalk is ideal with many places to eat within a few minutes walk We have family in Richmond so this cannot be beat for amenities and value

Fabulous location, fabulously appointed.

The hotel is located in a quiet neighborhood. The room is very nice, spacious, and well-equipped. The staff was very responsive. A few major disappoin**ents: 1) The shower has really low water pressure. 2) Lots of pet hair on the couch and floor that ended up sticking to our clothing. 3) The air vents are really noisy, making it hard to sleep or talk on the phone. Also, be forewarned that you're required to upload a digital scan of your ID (e.g. driver's license or passport) on their portal prior to your check-in date. It's unclear how they will protect this information.

Very nicely set up

New and clean!

The suite is very well appointed and provisioned. The neighborhood is lovely. The front desk lady was very nice and helpful. Only issue was my call to the help desk about my digital key was never returned, though the key worked eventually. I’ll come back to stay again for sure next time in Vancouver.

The place was great. It would be even better for a longer stay. Fully equipped kitchen with a full size fridge. Washer and dryer included. Nice to have no contact check in but be aware that you should screen shot any info you might need to get into parking or to check in. The staff responded very quickly by email with any help I needed. I would definitely return.

Fabulous location close to shopping, restaurants and tourist attractions. Check in is a little different and not great. Rooms are very spacious and kitchen is extremely well equipped. There is no reception and all communication is by email. Response is very quick. We booked for a king bed studio and the room had a queen size bed. Very disappointing as we were there for 3 nights. Once they were made aware of the error they did comp us $60 but I would have rather had a king bed. When you open the door on the studio rooms unfortunately you almost fall into the bed. A suggestion for management would be grab bars in the shower as the shower floor is quite slippery. Also some hooks on the back of the doors would be helpful as there is only 2 small drawers to store your clothes.

This place is so beautifully decorated; it's calm and serene. The location is obviously amazing. It is however, this hotel has zero hospitality. It's an online check-in, through a portal; there is no one to let you into the locked building. They email a link, which after you check in online, gets you an access code. The code apparently gives you access to your room and parking garage. The code worked everywhere except for inside the parking garage, so I could not get in to the building. I had to reload my car and park on the street. There is no luggage cart. This would be hard for anyone who is not into tech or has vision problems. Once you're in the building, it's really nice.