West End Guest House

Excellent in every way

Positives - lovely property, bedroom and bathroom and cleanliness great. Negatives - phoned to say we were on our way and they advised you need to be here by 6.30 as we are going out a bit strange given they knew we were going so didn’t feel very welcoming to start with. Pre ordered breakfast I ordered muffins with poached eggs, ham and hollandaise but at breakfast was presented with my dish but told no hollandaise as I can’t get and couldn’t make, I wasn’t offered something else just presented with the dish. It is my favourite dish but the hollandaise makes it so I was disappointed. At the end of breakfast we were asked “same again tomorrow” I said yes hoping by tomorrow she would have hollandaise if she knew I was ordering it again but no it was the same and no explanation this time. On the last morning the owner started cleaning the other tables with cleaning spray whilst we were still eating which got the back of my throat and gave us both the impression she wanted us to finish asap. Overall not a great experience and we won’t return or recommend.

My partner and I went to Richmond for a couple of days chill out before the rush of winter is upon us. I have horses and just needed some time out to recharge my batteries. West End Guest House is a lovely place to stay. We were met by Emma who could notave been more helpful. The room (3) was comfortable, well set out and had everything we needed. The bed was comfortable, the pillows were amazingly soft. The bathroom altho small was ample foir us, supplied with toiletries etc, we didnt use these as we took our own. The b&b is a short walk into Richmond however we got a taxi. Ample parking too The breakfasts are really really good, first night we pre ordered the full English, however we couldnt finish it, next day we ordered a sandwich for y OH and poached eggs on toast for me. Cannot fault it at all. This is deservedly a 5* review from me

excellent hosts ,great breakfast and very clean accommodation

Very good accommodation, will definitely stop here again. Many thanx

The West End Guest House is a little gem. Beautiful property and the owner is very welcoming. Breakfast was delicious. We would definitely stay there again

Lovely place, very clean. Breakfast was amazing. Owners were really nice.

Had a nice 3 day break. Emma & Mark are a really nice couple and will make sure your stay with them will be a pleasant one.

Superb throughout. Lovely couple that run the guest house. Nothing too much trouble. Would happily stay with them again.