Hotels in Riga City Center, Riga

We needed accommodation for one night, close enough to bus station and this hotel looked nice. We arrived from airport by buss No 22, bus stop is not too far from hotel. Building looks ugly from outside, but nice and cozy inside. There was everything in room what you need for 1 night: comfortable double bed, large flat TV, water kettle with coffee and minibar. Our room had very small window. We missed more hangers, there was only 2 pieces. Unfortunately floor heating was not in order in bathroom. Breakfast was like in typical 3* hotel, but this hotel has 4*.

We had great time at the hotel, while celebrating my husband's birthday betwen two of us. The staff is professional and friendly. The room had a great view, it was warm and smelled good. The only thing that was not exactly to our taste, was the softness of the bed, while we of course understand it is a matter of subjective taste. Was also great to have a small water boiler in the room for making morning coffee. The dinner was excellent and the breakfast lavish. Thank you!

Terrific overall experience at the Riga Metropole Hotel. My brother and I stayed 6 nights-- we enjoyed the visit, especially the Hotel. Physical facility was smart, well appointed and very clean! Staff was friendly, efficient and most hospitable. Location is convenient to all of Old Town. Breakfast was outstanding...over the top...so plentiful, almost no need for lunch. Room rate was very fair for overall value received. GM was engaged and seemed to be every-where.... Definitely would stay at the Metropole again and again.

Hotel was perfectly located, right next to the old town city and across the street from market and train station. Room was cleaned and spacious. Room 425 was right next to staff room and staff kept smasching the door from ealrly morning till lunch and it was bothering us during stay. We notified about this receptionist and she said she will discuss it. Best thing about this hotel was definitely breakfast, you could choose from wide range - sweet pancakes or salty hashbrowns. I would recommend to go to breakfast either very early or after 9:30 because it was crowded around 9:00 am, but this is not fault of hotel. SPA was good as well. 15 euro for 1,5 hours - sauna, jacuzzi and small pool. If you book it online via concierge it was 10 euro. Overall, we were satisfied with this hotel and would pick it again for stay in Riga.

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

Fantastic hotel, great location for airport bus and old town sights. Loved the interior design and very clean, we stayed in a superior double and could not fault it. Breakfast was excellent as well. Will book again if returning - we had a late flight home and looked after our luggage which was great.

Location is great, but that is about it. Hilton hotel in Riga can barely keep up to standarts and basic necessities, and is not reasonably priced whatsoever. Starting with parking, which is 20€ a day, its more like small extra land, which they call a parking lot. Barely enough for 10 cars, it was though to get to a spot and park, because cars were parked in no logical sense, there were no directions. They have underground parking, which they seemed unwilling to let you in, because apparently you ‘need assistance’ to get up and down and it’s not that easy. When we asked about access, after arrival on the first day, when we barely fit in the one last spot, they said ‘but you managed to fit in here!’ The mattress is rock hard and the pillows are so terrible, like I have never seen before, cheapest of the cheapest. Only drinking water available in the hotel shop downstairs(that they claim is reasonably priced, but it’s absolutely not), is the most expensive water bottles that you would usually find on a restaurant table, costing 5€ a liter. And finally, they have a warm water problem. If the hotel is full or you choose to shower in ‘busy time’(morning or evening) there is simply no warm water. This was a reoccurring issue over our stay and when we called reception after not having warm water on an October evening in Riga, when temperature is barely above 0•C, they simply said to wait for it. After 20 min of waiting and, once again, complaining that there still is no warm water, we were plainly told that there is nothing they can do because the hotel is full. We chose Hilton, even though the price was relatively high for staying in Riga(over 100€ a night), because we trusted in reputation and name of the chain, expecting a certain standart, however, it was not fulfilled whatsoever. Very disappointing stay, we tried to look over all the little issues, but lack of such a basic necessity as warm shower after a long day, was the last drop for us, so we checked out one evening earlier.

The location is accessible to everything. Walking distance to all the tourist spots in Riga. The service and staff were all amazing! Breakfast was also good tho i would have preferred to have different choices every day. Room was also really nice and super clean! Would love to stay there again. Would also be nice for one staff to check the room before the guest officially checks out. So you can check if there are some things left behind. Apparently, i left my charger in the room and there was no more way to get it back. Good thing it’s not that important. Other than that, everything was superb!

The staff is incredibly friendly and fluent in English, adding to the exceptional experience. The hotel is in the heart of the city centre, it allows to conveniently access to all attractions, make it easily accessible by foot whatever you want to explore.

We stayed at this hotel a few times but the level of service became worse and worse. The location is all right but even the budget room price does not compensate for the bad experience which you will face. First of all, it is definitely not 4* hotel, maximum 3* if you will be lucky enough to get a good room. The room itself is small, the bed setting uncomfortable and the room is terribly dirty. Even when the room is ”Ready” doesn't mean that it is clean. Upon check in we found a row of empty bottles and cans behind the entrance door from previous guests. The water in shower doesn't drain. We talked about it several times but nothing was done. The breakfast is the same every morning and the breakfast area is so small that it is impossible to squeeze between tables. The coffee maker is so old that it is hardly working and coffee is awful and cheap. The staff is so hopeless that they are lying intentionally. If you forget something do not hope to get it back. Our previous stay we left jewelry in the room and contacted the Hotel straight away after check out. They nicely replied that everything was found and we can collect jewelry upon our next stay. I called the hotel three weeks before arrival and asked to prepare our stuff, which has been promised. But upon arrival I was told that they never confirmed anything (even I had written confirmation), later on that it was not my jewelry that they found and lastly that they have no time to deal with my request. so absolutely helpless, rude and lying staff. We spoke to the manager who promised to resolve it but as usual nothing was done.