Guest User
August 19, 2024
Disappointing.. a faded, mean old Dame. We visited the hotel about 7 years ago and loved it, that’s why we booked again this year to break up our journey home. What was once a grand, elegant hotel has become tired and over-priced. A ‚basic‘ room rate (peak season) is over 610 CHF p/night. So certainly not cheap, but we were prepared to pay as we enjoyed the hotel and knew (we thought) what we were getting. On our 1st night we ordered 2 cocktails- 40CHF, ok no problem - however when you get less than half a drink for that price - then you feel cheated. Breakfast buffet - very basic, if you wanted fried egg on toast, omelette- you had to pay extra and if you didn’t want to drink a watery fruit juice you could order a freshly squeezed juice at an additional cost of 15CHF - all of which in my opinion should not be extras (having just come from the Adler hotel in Tuscany all of this was a basic breakfast. Room - tired and old, the bathroom is also dated. If you are above average size (whatever that definition means nowadays) you would have to squeeze yourself into the shower over a half-sized bath. The tiny balcony (if you can call it that) offers no privacy- every guest can look upon (and overhear) other guests conversation‘s. We expect to pay over the odds in a hotel such as this - that’s par for the course, when however they try and squeeze every last franc out of you - then that makes me balk. Not relaxing, not enjoyable - the staff were not warm and welcoming, an air of snobbery and eliteness.. If we could have left earlier we would have.