Hotels Near Masjid Taibah Markets in Riyadh

Having stayed in this hotel for close to 100 nights this year due to a business trip, I cannot rate this hotel any better than this. Despite the 5-star rating, service level is not reflective of this, especially compared to other Marriott chain hotels with 5 star ratings. 1) Do not expect to be blown away but staff friendliness or competence. The only exception is the Club Lounge team - Ranjit, Christian, and Mohammed - who are only that provide a service expected of a 5 star hotel, and an honourable mention to the concierge team and porters who make effort to make a guest feel welcome. 2) Front desk staff scarcely seems able to deal with the simplest request and tasks, such as issuing correct invoices, sending invoices to mail that is in system or accommodating room preferences. 3) Housekeeping is abysmal - expect missing bathrobes, inadequate cleanliness, and no laundry bags. Despite calls to reception daily to have those items provided, teams either do not communicate among each other or are completely oblivious to providing a quality service. Even on weekends, when the hotel is mostly empty, it is a rare occurrence that housekeeping will come around before 4 or 5pm, usually upon one's inquiry to the front desk whether the entire housekeeping staff is on vacation. 4) Breakfast service in the hotel restaurant during weekdays is decent enough, with attentive staff. However the weekend shift will regularly need half an hour or more to fulfil a breakfast order, despite low levels of occupancy. There is no breakfast served in the Club lounge, and evening meal service there is very limited and repetitive. 5) Laundry is collected irregularly, and the hotel is prone to losing items given to laundry service, with a lot of guest effort needed to locate them, if even possible. Finding another guest's laundry returned to one's room is not uncommon either. 6) Assigning a correct amount of Marriott points upon check-out seems to be low on the list of priority for the front desk staff. 7) Absolutely zero effort (with the notable exception of the Club lounge team) is made to feel long-term and repeated guests feel particularly welcome. I have never witnessed such level of nonchalance towards this repeated guests, and that is most uncharacteristic of the 5-star hotels in the Marriott chain. 8) Rooms are decently large and furnished contemporarily, however, despite the hotel being relatively new, the signs of inadequate upkeep start to show. Unfortunately, solving the equipment issues - such as repairing a non-fully-functional TV seems to be low on the list of priorities, requiring multiple requests to address the issue. 9) Rooms on higher floors suffer from noise that is probably caused by rooftop installed AC units and is rather bothersome, even to the level of preventing a good night's sleep without earplugs. The sound insulation between rooms seems decent enough, however is not adequate at all towards the hallway and the atrium. 10) The advertised turndow

Although the room is not big, the landlord is very good and very talkative. The point is that everyone is very happy to eat together. It feels like a distant relative. This meal is also very delicious. I am afraid that I will eat fat for a few more days. The supermarket next to it is also very convenient. When I went down, I didn't catch up with the watermelon bought by the boss, so I will come back next time.

The rooms are large, basically have private bathrooms, three meals are abundant, airport pick-up is provided, and they will take us to buy specialties and go shopping when we have time. It is a very suitable friend, and the beef chili sauce is quite good. Forgot to take pictures of the rich lunch. The picture is of a party where we went out to explore stores together. Like it.

They welcome you with a piece of cookie how nice🥺 . The place is great and clean and the stuff are helpful and polite. I had a breakfast today and it was amazing!! MUST TRY I had a great deal thanks to trip.com

Breakfast is very suitable for Chinese people and clean. I will stay next time.

Great price and great location but very shabby and outdated. There was hardly any food at breakfast, but the staff did try to be helpful, but didn’t know English very well at all. Would recommend if you’re looking for a decent place to stay and don’t mind tiles in the shower looking like they could do with a good clean!

The room is relatively old, the facilities are also old, and the air conditioner is like a tractor. I fell asleep when I was very sleepy. The window wouldn't open or close, so I called a waiter to fix it. The main thing is that the location is good, facing the tower, and the night view is good at night.

This hotel can be regarded as a hotel. It has good service and good hardware facilities. At least it is safe. There are many Filipino service staff. The food is cheap. The conditions of the room are good in all aspects. There is no comparison and no harm. It is the same as what happened last night. Compared to the Little Black Inn, this place was my savior. The only drawback is that the location is not accurate and it is difficult to find. The check-in gate is on the back of the building facing the road. As a result, after I saw the hotel sign on the road, I looked at the store on the side of the road from beginning to end and couldn't find the hotel entrance.