Having stayed at Hotel Roanoke many times throughout the past several years, we are a bit saddened to write a review that points out a few things that would have made our stay better. Obviously all of these things are fixable and since the hotel has such an astute history we still felt like our stay was pleasurable. While the bathroom products are an outstanding brand, the switch to the mounted refillable shampoo, conditioner, and body soap was very disappointing, especially since the conditioner container was completely empty. The room had an empty tissue box and we had to seek out a box for the room. Additionally there was no spare roll of toilet tissue and had to call for more. The Keurig machine which took Keurig pods was great, however the coffee packets in the room were filter packets and not compatible with a Keurig. I think this has to be the most blatant issue with our stay. Lastly, when we checked out, no final bill was provided nor emailed and we had to call to request a copy. Hotel Roanoke, you are better than this!