We were looking for a budget hotel to stay in to complete some remaining work when we couldn't keep staying at the place our work had for us. We wanted a place with a fridge and microwave. Well, we got this place which was the only one that explicitly said that had both. We pay for it in advance at a ”good deal” just to find out why when we opened the door of our room. The room smelled really bad, like the curtains and the carpet have never been clean. While the linen, towels, and areas seemed clean, the feeling was different and I had to walk to a 24 hrs convenience store close by (it was late) to get glade and a perfumed candle to be able to handle the smell. Apparently, people either smoke inside rooms or come with wet dogs that rub themselves on the carpet. Then we found we cannot turn on the bathroom light because the air extractor makes a horrible loud noise if turned on. Then the microwave didn't turn and was also making some weird electrical noises. The coffee maker seemed clean but in the water container are seemed weird, so I needed to clean it. Some of the receptacles do not work either. At least the A/C worked perfectly fine and with the fan running continuously we couldn't feel the smell so badly. We asked a woman from housekeeping that was at the front building for some sugar and more coffee, she said she cannot help because she's assigned to another building and asked us to look for the one at our building, which cannot be seen around at all. Later we saw housekeeping from our building and mentioned to her the issues we were having but she said she couldn't do anything because our room was not on her list neither it was her job. We went to the front desk and they wanted to send someone to check. I refused because we were going out and all our belongings were there and there is no place to hide or lock belongings. We come to the Sonoma Coast frequently and we were exploring some other staying options, this one is not one of them. As my husband said, ”this place is the dream job of any remodeling makeover TV show”!!
Outstanding
104 Reviews