Best Western Premier® Hotels in Rome

I would say this hotel is very good but also very disappointing in some sense. Overall, I still like this hotel since some parts of this hotel is just heavenly amazing. The service of this hotel is super good. The receptionist Aras is super friendly, the waitress Nadia in the hotel is provide a very warm welcome and goodbye to us during checkin and checkout. Let’s start with the good points. This hotel restaurant, sadly not found in google, is definitely the best food in Rome. Not even others 5* restaurant outside is comparable with it, especially the carbonara. I have been Rome for 6 days and found no match for the restaurant in this hotel. This part is worth a 6 stars I would say. The next part is definitely about how warm most of the service is, you can get whatever sensical from the reception for free, like toothpaste, toothbrush, shaving. And I have to mention again Aras and Nadia are really our friends who serve us very well during Rome. We will miss you. Now I will start with something disappointing. First, there is some minor marble scaling in the holder of shampoo/bodywash in the toilet of the room, which makes it look dirty. Next, there is no air-con during winter and you have to open the window yourself, which might attract flies outside, but luckily only one fly actually flew into our room because of this. What’s worse is that one of the receptionists at night is super impatient to us when we call him about the air-con issue, which happens on the first day. This incident really hurts the rating of this hotel a lot on the first day. Yet luckily I didn’t meet that guy anymore and Aras Nadia and the restaurant saves the 5 star from me :) One more things I want to mention and I hope the hotel would invest is the gym. Out of 5 machines 4 of them are for cardio, which is actually pretty useless for a sporty person, while a sporty person is your target of the gym. I would suggest adding one more multi-task machine like the smith, and also dumbbells at higher weights.