Guest User
September 16, 2022
4 nights in Rome at this “establishment”. It's not a hotel, it's a set of rented rooms. Under the pretext of Covid, reception is only open in the morning so when you arrive please write your name. If the room doesn't fit, too bad for you. So the assigned room was odd and overlooked a 3m x 3m courtyard with a view of the metal evacuation staircase in the event of a fire. The next morning, we asked to change rooms and we were offered a room with a view of the alley, so the wall was 3m from the window… As an argument. We are told “yes but our clientele is often younger and believe me, you are better off in your room at the back without any noise. Because the rooms facing the front are noisy 24/7” 😳😳😳 I point out that on the site, the suites are with “city view”!!! On the 3rd day we were finally offered a real room with a large window overlooking the parliament, but the mattress dated from 1982 given the softness and shape of the latter. So 4 heads (and not 4 stars) should be banned!
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