Rocco Forte Hotel de La Ville

I didn’t review for years but this stay in hotel de la ville was so exceptionally enjoyable and pleasant that I have to share the great experience I had in the hotel. Frederico Chau and team were all so efficient and friendly, the service was excellent, a great example of Italian warmth and cheerful hospitality. Food and beverages were also good, staff all friendly and terrace bar has great vibes, good drinks and beautiful view.

We had a wonderful experience from prior to arrival through our departure today. We stayed in Rocco Forte House. Silvia and her entire team were very kind, gracious and helpful throughout our stay. Our 2 bedroom apartment was very nicely furnished, and the included breakfast basket very nice. I highly recommend this property!

Fantastic hotel at the top of the Spanish steps. Rome is at your feet. The friendly, caring and competent staff, the delicious food, the many sunny terraces, The stylish decorated rooms. The wonderful location. A highlight in my favorite city. Pure luxury.

We heard the hotel had a roof top restaurant & we asked at reception if we were able to go up. The seating is nicely placed & the area is on two levels. We ordered drinks, not cheap, but when in Rome. Our waiter I think his name was Ryan, was very attentive and friendly. The view over the roof tops of Rome was vast. It was a beautiful warm afternoon and we had a very relaxing few hours soaking up the Italian atmosphere.

We had a wonderful time at the Hotel de la Ville. We were celebrating my birthday and have been surprised with so many little lovely treats. The staff are amazing with their courtesy and competence always with a personal touch. Special praise to Giorgia (we asked for her name at the reception) from the breakfast team, she was so kind and attentive I was truly touched. The room was perfect, and we also enjoyed an unexpected upgrade. Of course it’s a luxury hotel, but you’ll be amazed by the warmth that will literally wrap your stay in the constant feeling of being special and cared for. We enjoyed the aperitivo on the rooftop terrace at sunset: possibly the most beautiful and spectacular view in the whole world. Highly recommend.

We often stays at hotels of this category on our family travels. So many times though, the splendor of a property is not quite matched by the level of service. I am however very happy to report that the Rocco Forte Hotel De la Ville did not disappoint. The understated elegance and beauty of this hotel was only exceeded by all of its staff and an incredible attention to detail. Our travel booking service made a mistake on our reservation. When this type of thing happens there isn’t much a hotel is able and/or willing to do. A very special thank you to Ania and the amazing front desk team for coming up with a solution that made us very happy. Another special thank you to Ben and the rest of the concierge team for helping us navigate the Roman dining scene so well. They listened to our very specific desires and were able to get us nice tables at some wonderful dining venues. Everyone else including the super friendly doormen, the amazing restaurant and room-service staff, and very detailed housekeepers were all great. They religiously went out of their way to provide a very subtle and high level of service. You know you’re in a great place when the hotel knows what you might need before you do. Things like umbrellas, waters, coffee and other amenities seemed to suddenly appear just at the right time throughout our stay. We were very impressed that they cater so well to family travel. Our eight year old twins felt very special with all the lovely attention, fun surprises, and of course the all-important stuffed toys. Lastly, do not miss the spa. It’s so nice and relaxing. Fantastic way recharge batteries before and evening stroll in this wonderful city. This is our first stay at a Rocco Forte hotel and it has certainly made us big fans of their brand and we look forward to many future stays.

This is by far the best hotel I have ever stayed at. This hotel defines a five star experience. First, the location cannot be beat. At the top of the Spanish Steps you are close to everything. The hotel itself is gorgeous. It has this understated elegance and class that you will appreciate very quickly. Finally the service is the most exceptional and consistent service I have ever experienced. From the door men to the concierge to the dining staff they are all top notch. Although the staff is always there to help and assist it’s not intrusive at all. I have never experienced such professionalism across the board at any other hotel. No detail is overlooked. On day 3 of my stay my toothpaste that I brought from home was almost depleted and without asking I found a new tube of toothpaste on the sink after returning from dinner. I cannot wait to stay at this hotel again and other Rocco Forte hotels. This hotel and its staff truly sets the bar for class, sophistication and elegance. Job well done.

This is by far the best hotel we have stayed at in all of our trips to Rome and I think may now be my favorite hotel anywhere in the world! The rooms and hotel are beautiful and tastefully decorated, newly remodeled. The staff is the most welcoming we have met at any hotel, and they all appear genuinely happy and truly care about making your stay the best experience possible. In room dining food is amazing and very efficient. The concierge team arranged transportation for us as well as restaurant reservations, they are extremely responsive and always seem happy to help. We at at Cielo on the rooftop, the views are amazing and the staff again was the friendliest we encountered. We can not say enough about this hotel, we will definitely return whenever we are in Rome and highly recommend you stay here if given the opportunity.