Guest User
January 18, 2024
This was a stay to celebrate my partner's birthday, we went expecting the pics you can all see on the site however what we found was the room in the picture looking similar but a little worn! We actually felt catfished (maybe kittenfished?) by our hotel room! It was a lovely room however scuffs on the walls could have been fixed easily, holes in the bedding and a simple thing such as replacing a broken curtain tieback meant an eye to detail was being missed here. The shower was sometimes hot and usually cold in the morning, the shower drain didn't like to drain water away and the toilet would continue to flush unless you mastered the button. Mould in the bathroom was another shame and the mirror was getting more wonky each day. The hairdryer in the bathroom is not sufficient to style your hair and pushes cold air at a rate to which my partner blowing on my hair would have been more effective. The hotel did provide me with a proper hairdryer but because I need to blow dry my haircut daily so I don't look like a wild lion I felt while travelling on hand luggage and seeing it in the amenities I could leave mine at home. I wouldn't like another lady to make that same mistake! The staff were lovely and accommodating, very friendly and wanted to be of assistance as much as possible. The breakfast was pleasant and well prepared which we enjoyed, we liked the multi language Sky TV in the room so we could enjoy some chill time. Our only real negative was noise through the wall to the room we had, I am not sure if it was a hotel guest or someone in an apartment next door so bring ear plugs for any events like this, the traffic noise dies down very low at night and so not bad at all! The location is very good and we managed to walk to most of the attractions! We only took a taxi once and that was due to heels and dinner far from where we were staying! I think I would stay here again but hopefully after it has received some TLC! The ideas are all there to make it exceptional but for me this wasn't a luxury room, though I am sure it was a little time ago!