Guest User
February 12, 2024
This is my second time staying at this hotel because I like its garden and restaurant, but this time I was quite disappointed with the room. I stayed in a standard room and was assigned to the lower floor on the first floor. The window was covered by iron plates and there was no view at all. . What's even more outrageous is that when you enter, the trash can is not emptied, there are paper towels in the toilet, there are unknown yellow stains on the tips, and there are marks, hair, etc. on the sheets. It feels like the previous guest did not change the toilet after staying. Although the hotel changed me to the same room type after I complained, it was still very uncomfortable.
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