Nova Domizia

You can't believe how GROSS the bathroom is. We found hairs on the ground, spider & black mold EVERYWHERE in the shower. It is a great health hazard and in America as people with asthma could die from exposure. This hotel should be shutdown immediately. The pics you saw on the website must be taken 20 yrs ago. The kettle in the room has solidified milk and we found out after doing two cups of tea made with it. We got a replacement but this time we are smarter and checked and found all kind of gunk inside. Just thinking about it make me want to throw up. :( We complained to the staffs about the dismay condition about the room immediately and they were very responsive and apologetic. They offer to change us to any room or give a full refund to move to another hotel. But since we cannot find any other hotel that we can afford in such a busy time in Rome, we can only take 1st option on the second night. The new room is slightly better with less mold and less dust. But we feel cheated as it is no where close to what the pictures on the website depicted. If we were to know the room condition is gonna that bad, I would not stay there even if it is free. With that I think we are rightful to request at the minimal our first night to be refunded but of course they refused. :(