Shali Luxury Suite Spagna

Great place!

Fantastic property in wonderful neighborhood. Easy walk to all major sites.

My wife and I knew we were booking here more for the location than anything else and it was still a disappointment. It is a 2 minute walk from the Spanish Steps / conveniently located near the Spagna metro - but these are the only positives I can honestly come up. The central air vents (not the AC) were stuffed full of dust and do not appear to have been cleaned in months. After inspecting the bed upon checking in, we found dead bugs folded into the base sheet of the mattress... I understand the calcium present in Rome's water can make cleaning difficult, but the shower was full of soap scum and looks like it had never been given more than a courtesy rinse as it's "cleaning". Frank may be available 24/7 by WhatsApp but the hotel is not staffed 24/7 - an important distinction as Frank appears to only be there to check guests in. The front door is rarely locked, meaning security is entirely contingent on an evelator and the expectation a staircase door on the hotel's floor remains closed. Something that a guest could easily open and no "staff" would know of until the next time they show up for a check in.

The room was basically clean. The shower needed a little work some existing mold. Shower door could be challenging as it bumps into the bidet when trying to get in, but definitely workable. Other than that the facility was very clean. Frank was very helpful and the location is outstanding

Location was great. Full bathroom in room comfortable bed and the facility was clean & affordable.

The outside patio space was great. It is a common space but we typically had it to ourselves. The room was adequate. Shower could use updating. Frank was very helpful. When booking be aware this is a room on a floor with 2 other rooms and businesses on the 3 lower floors, not a hotel. Frank (front desk) was only there in the morning and to greet us when we arrived. It was fine for what we were looking for. Convenient to transportation and very walkable.

What shall I say about this place? It definitely is not a hotel but basically about 7 rooms in two floors. It was not squeaky clean, dusty everywhere, including towel racks which I had to ask them to clean twice. Worst of all, they had a major problem with water leaking from the shower into the bathroom and living room. They did fix it but not until the last day which btw, we had to leave early for them to fix. The host was a nice guy but the property was not professionally run like a hotel. False advertisement. The patio was nice though and location was great.