Hotels Near The Black Cowboy Museum in Rosenberg

It was a nice place to stay .the staffs are so nice and friendly, and it's a clean and nice environment ..I will always stay there anytime am in houston

I booked a two-queen room on 02/09/2023 using a team member code for a stay on Friday, March 3rd, 2023. I checked in using the Hilton Honors app on 03/02/2023. However, on the morning of 03/03/2023, I received a phone call from Reeta informing me the property did not have two queens available (despite my already checking in) and that I had been given a single king. I told Reeta that we have three guests and needed the two queen beds that I had reserved and checked in with, and was informed they could not accommodate my needs. I then asked Reeta to cancel the reservation since we had yet to arrive, and was told she could not do so since it was reserved online using the team member code... Reeta went on to tell me that I would need to cancel through the app, but the app would not allow me to cancel since I already checked in digitally. Thereafter, I called the Hilton Honors reservation number and was told the property could indeed cancel the reservation, but it would need to be done by a manager. I called back and asked for Reeta, and was informed that Alexis Harlan (assistant GM) was standing there the entire time during our first call. Reeta handed the phone to Alexis, and she said she would cancel my reservation... I received a cancelation confirmation email not long thereafter. While checking my credit card statement on 03/07, I see I was still charged for the room! Thereafter, I called the property to ask for the appropriate credit, only to find out there is no manager on duty. If you plan to stay here, it would be wise to make sure you do your due diligence!

Very spacious. Very new hotel and loved the location

Fortunately, there are quite a lot of people.

Wife and stayed here as we had dinner plans nearby and did not want to be out driving late. We’ve stayed here before for similar events. We had a long room and it was very comfortable. Plenty of room. Comfy bed. A/C was super cold. Breakfast was continental style but also a menu to order from. No complaints at all.

I have stayed at this location multiple times over the past 6 months during my business travels to the area, Every time I've been here the entire staff has been nothing but polite and helpful, always able to answer my questions and meet my requests. They are on pointe for providing directions and offering up great suggestions for area locations to dine. The room is always clean and well looked after by the housekeeping staff. I've always enjoyed my stays here at this location.

Hyatt Place Sugar Land Location is great and the hotel parking is large and free. The surrounding environment of the hotel is beautiful, especially the backyard is close to a river and the river is clear. There are many small black groups in the river to play in the river, not afraid of people. In the morning, there are amateurs playing kayaking on the river, so it’s too pleasant.

My husband and had a great stay. The room was very clean and the beds are very comfortable. The breakfast was a grab and go but I was happy to see Shipley donuts when I went to grab some coffee. The gentleman that night that checked us in was very friendly. We will definitely go back ...

Clean, comfortable and very quiet. Breakfast was good and staff was friendly and helpful. Some reviews spoke about unsavory characters hanging around near the Walmart next door. Everyone I saw hanging out were workers working a job away from home . I found no noise from trucks waiting to unload at Walmart and slept soundly every night. Easy access to I-10.