Robin
September 1, 2023
Beautiful space,very modern, lovely lobby, public spaces and rooms.however most of the staff were rude, unprofessional, and unhelpful.
The front desk staff were fine, however the people at the pool were the most unprofessional hotel staff I have ever encountered. The life guard was either on his phone or walking around. The food staff did not even acknowledge questions in English. Towels were few and far between .
Also the pool area was very crowded with small children running around. Definitely not a relaxing experience.
The hotel seems to have a laundry issue Towels were collected but not refreshed.issue-