Hotels Near Hot 'n' Cold in Rotorua

Facilities: The bed in the room is quite big, the mattress is very soft, and the sleep is comfortable Hygienic: Hygiene and clean, shower water is quite big Environment: There is a swimming pool, the water is clean Service: The front desk service is very good, there are Chinese staff

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

Nice hotel good location easy to get to main land city too but also close to all the major activities and beaches Room clean and spacious comfortable bed good view of ocean Rooftop pool and bar with view over ocean and beaches Staff friendly but a little bit more knowledge would have helped! Asked if we could hire a couple of cycles but said they don’t have any asked if they knew where we could hire them and they didn’t know but as soon as we walked down to the main road we found some self renting cycles… also asked where you can smoke and was directed to go through other hotel and out where the 7/11 24/7 shop was and there’s smoking area in courtyard but when we went back to our hotel we found a smoking area on the rooftop not sure why they didn’t tell us this… Entrance to hotel a little hard to find as you access it via underground car park or via the other hotel Would stay here again though..

Very suitable to choose where to stay, the parking lot needs to be booked in advance, the front desk service attitude is really good, you can walk to the Polynesian Spa, the location is very good, not far from the Government Garden. Not a one time stay, it is a recommended hotel.

We just had an amazing 5 day stay! We had a family group of 8 (multi-generations) and we all thoroughly enjoyed it. The cabins were perfect, with comfy beds, nice linen, small kitchen with all the essentials, and a bathroom. The communal areas were lovely and clean and well equipped. Nice communal lounge with a fire place. The big pool was heated and the thermal hot pools were awesome! Kids had fun on the trikes and the bouncing pillow. The staff were very helpful, the housekeeping staff were fantastic. Thanks Tasman Bay!

The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.

It's basically self-service. The swimming pool looks big, but it's actually very small and can't be used. A decent house, relatively clean, right outside the door is the lake, you can see the black swans

Newina is a medium sized hotel, located 5 minutes away from towns centre The manager was very helpful and had excellent knowledge of tourist attractions in the area. The room was spotlessly clean and we were delighted to see a private courtyard with a huge spa. There is also a swimming pool and small conference room. Full laundry facility located on the ground floor. Very affordable and we will definitely stay again

Was one if the cheaper options for our dates, we were pleasantly surprised. It looked and smelt new, had elevators to our floor. Room was small but practical, had fridge and jug. Bed was a double and quite small and for some reason seemed short but we slept OK. Very clean and well kept. Had small full length widow that looked into small atrium of the other rooms. Only negative was when the toilet was flushed, a sewerage smell came up through the drain. Easy parking, bottle store and restaurant on site but didnt use. Situated almost opposite luge. Had a car so location to town was not an issue, however, there were fast food outlets within walking distance that we noticed anyway. Overall, was good for our needs and would stay again.

We came across this wonderful place by accident booking last minute during our travels in NZ, so lucky! and decided to book an extra night because we loved it so much! Danny and Mable are the loveliest hosts who helped us with our planning activities and spoiled us rotten. The breakfast is absolutely amazing: Mabel makes beautiful creations with fruit and delicious dishes with local products, avocado and flowers from her own garden. Their personal touch makes this B&B an absolute highlight and we definitely recommend to stay if given the chance. Many thanks!!