Arista of Rotorua Reviews

The owner and her cute cat (named Paola) welcomed us. The room was clean and cleaned every day. There were plenty of towels. The shower room was a little old, but the water pressure was strong. However, the hot water was surprised by how cold it was every time because it had to go through cold water first. It was fixed in the bathroom, but I was happy that there were tissues. The bar soap had the soothing scent of New Zealand's famous manuka honey. The kitchen was equipped with cutlery. There was a stove, but there was no ventilation fan, so if you want to grill meat, I recommend using the BBQ stove outside. Laundry was $2 for the dryer. If you are looking for a motel in Rotorua, I recommend this motel!

The room is very large and duplex. It can accommodate 6 people no problem. You can cook and take a hot spring bath. The car can be parked directly at the door of the house. Picking up things is convenient and free. There is a supermarket not far away. You can go to the supermarket first when you arrive at the hotel and chat in the evening. It's very pleasant to chat while drinking. You can stop and have a rest when passing through the iron town on the way. Ice cream is recommended, but only cash is accepted.

The staff is quite friendly. It is quite spacious for a family of four to stay. The facilities are clean and comfortable. Good~!!

Overall it's relatively clean, the duplex room has a jacuzzi. There are two friendly kittens, and the reception lady is also very nice. It is very convenient to go to redwoods and parkin’save.

The room is large and has 4 beds. It is very suitable for family trips by car. The accommodation environment is very good and there is also a large spa bathtub The staff at the front desk are very warm and thoughtful, and they also introduced the supporting facilities of the whole house 👍

NZ and family owned, very clean and comfortable. Highly recommend! Spa bath was so nice! TV in our room. Lovely comfy clean beds. Location was great. Very easy to book direct and easy check late check in. Air con was on when we arrived which was great.

Absolutely love staying here from hospitality to the cleanliness of the room the most comfortable bed I have slept in and lots of space to move around freely.Loved not having to rush back to find a car park as each unit is allocated a park will continue to stay here

We really enjoyed our 3 night stay at Arista Rotorua. Great location only a short drive to the centre and has allocated parking. Rooms are clean, spacious and warm. Shower has great water pressure. Hot tub was amazing on the cooler evenings. Would highly recommend and will definitely be staying there again.

Arista is the perfect centrally located spot to stay in Rotorua. It's particularly great if you have little ones with a private tub in each room and an on site playground. The rooms are spacious, clean and hosts are very hospitable. This was our second stay at Arista and we'll be back in future! Thank you for a lovely time.

Excellent stay with very friendly services. Good tidy rooms- spacious and well equipped with facilities. Good spa services

These rooms are large and comfortable. There was great service at the front desk (including e-mailing me to inform me of an item I'd left behind). But the best things are the two washers and dryers---it was so nice to have clean clothes! And very reasonable prices.

Lovely motel, nice rooms, very happy with it. Good amenities and nice location. Friendly staff, easy parking and a good base to explore Rotorua. Laundry available on site and a playground for kids.

Arrival was fine. The front desk clerk was polite . When we entered the room it had a horrible smell it was so bad that we had to air the room out for over 2hrs and even then it was still there the carpets where damp and I suspect mold is growing underneither causing the horrible stench. I ended up going to the front reception for some spray to make it barable but it didn't achieve much I suffer from bad asthma and was struggling to breath most of the night I had to constantly go outside to catch my breath . The inside windows were covered in green and black grime. The ceiling fan upper room was coated in thick dust that had covered the pillows in dust. The toilet had not been cleaned at all. There were stains all around the bowl. The majority of the cups , plates, and cooking utensils had not been properly cleaned and were covered in a greasy film with food still stuck to things. I again told the front clerk the following morning that the room was horrendous. The blame was just put on previous staff. For $278 a night, I expected more. I won't be returning again, and I advise others to find another motel.

We just completed our stay at the Arista and loved it. Lots of space for the four of us; husband, adult daughter and her friend. It's about a 20 min walk to downtown, level and easy to stroll. You can relax after your walk in the hot tub, which we did. Coin operated washer and dryer on site and they even supply detergent. Boris, the cat, was often posted as sentry outside our room and put up with our frequent interruptions to his napping. Maggie, in the office, was great and very helpful with all our questions.