Best Hotels near Jean Batten Square, Rotorua

Nice hotel good location easy to get to main land city too but also close to all the major activities and beaches Room clean and spacious comfortable bed good view of ocean Rooftop pool and bar with view over ocean and beaches Staff friendly but a little bit more knowledge would have helped! Asked if we could hire a couple of cycles but said they don’t have any asked if they knew where we could hire them and they didn’t know but as soon as we walked down to the main road we found some self renting cycles… also asked where you can smoke and was directed to go through other hotel and out where the 7/11 24/7 shop was and there’s smoking area in courtyard but when we went back to our hotel we found a smoking area on the rooftop not sure why they didn’t tell us this… Entrance to hotel a little hard to find as you access it via underground car park or via the other hotel Would stay here again though..

The location of the hotel is very good. It is located in the city center. The tourist center and various tourist attractions are very convenient. The environment is good and the service attitude is very good. I will continue to live here next time. This is the surrounding attractions

The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.

I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.

I love this hotel. To be honest, I didn’t expect much when it comes to old and vintage hotel. But when I entered the hotel, I found the hotel is quite special and unique. Yes, it’s old and vintage but it is also well-maintained. For the room, I like it because it has big windows including bathroom and the sunshine can get through. For the location, I like it because it is so close to the central bus stop, Eatery Streets and Polynesian Spa. Because I don’t drive so location is very important to me. Like many other places in NZ, this hotel seems to be short staffed too. But the staff still did the best to serve. They are nice and friendly. I wish I could stay in the hotels for a few more couples and enjoyed the unique atmosphere there. I would stay again if ever I go to Rotorua.

The location is very good, right next to the i-site, it is very convenient to catch the intercity bus in the morning. Many restaurants nearby, Government Gardens, Polynesian baths, and a Tamaki Maori dinner event I participated in are all within a 10-minute walk. Hygiene is okay for backpackers’ hostels. They seem to wash the sheets themselves rather than outsource them, but I don’t know which is cleaner. I don’t know if this hostel is run by Indians. The staff are all Indians, so there are more Indians staying in. Everyone is very kind. The only one who wanted to complain is that the bathroom hook is too high. The 154's stature said that he couldn't reach it on tiptoe, and the staff responded that they had nothing to do. Fortunately, I carried a portable hanger at any time, barely reaching it. Otherwise, you can only put on the wet floor towel to change your clothes, just think about it😥

We came away on a short vacation and were recommended this hotel by family. We were not disappointed! The service was great, the spa was wonderful and the beds were super comfy. The variety at continental breakfast was pretty good and the staff were lovely. Definitely recommend them!

The motel is located in the city center and is convenient for travel. The boss was very enthusiastic and introduced a lot of useful information. Thank you again!

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

The hotel has free geothermal hot springs, just next to Lake Rotorua, there are no living facilities around, but the town is beautiful.