Hotel Emma

Great no thrills hotel for a good nights sleep. Initially no towels were provided but when requested at reception this was quickly fixed, friendly service.

If you're looking for a place with great beds and friendly staff to get your head down, then I can't rate the Emma Hotel highly enough! After checking in and taking the lift, (yes I said lift, something which isn't easy to find with reasonably priced accommodation in Rotterdam), up to our floor, we made our way to the 'Superior room'. Upon first entering the room we were very pleased with size of it. There was a small entry hall with a shelf for your bag and hat etc and hooks for your coats. To the right was the bathroom and ahead the main room equipped with the bed, TV, chair, desk, coffee machine and mini fridge. The large, almost full-length windows give the room an even more spacious feel with lots of light and a nice view over the street of this great central location, which was great for people watching or looking at some of the crazy driving out there!! The bed looked clean and comfy and the requested extra 2 pillows had been added :) The bathroom was one of the highlights of this accommodation, it was large with sufficient towels and toilet paper and a large radiator which kept the room warm and your towels toasty for drying off after enjoying some relaxation in the amazing bath!!. Though not long, it was deep and great for some recharge time, with a glass of wine, after walking around exploring Rotterdam through the day. The shower was small but sufficient, I would say the water was rather cool from the shower and couldn't be put up any higher. A bit of a shame, but certainly not a deal breaker if I was to visit Rotterdam again. After a long day and a great bath the bed was next to try and I will say I slept like a baby. The bed was very comfy. I have back issues and some beds aggravate it terribly, but I had absolutely no problems in the morning after sleeping here. The pillows may be a bit too thick for me, but this is a subjective view and I think many places have these overly fat pillows. The staff were always very friendly and there were never any issues getting in or out of the hotel, even outside normal hours. Your door keycard works until the evening, when for security you need to ring the bell for the receptionist to let you in. You can also use the Emma website. By entering your booking within the website, you can open the front door to the hotel and also your room door. I found this a very very handy addition. If all this wasn't enough to convince you to stay with the Emma Hotel. The coffee in the foyer will. It's free and honestly some of the best coffee I had while in Rotterdam. There is also tea and biscuits on offer. I made good use of this facility and was grateful for its presence. Overall, I rate the Emma Hotel 5/5. Great location Friendly staff Lovely room Reasonable price Lift aaaannnnnndddd Great FREE Coffee

quiet

The best thing about this hotel is the staff. The people working the front desk are just lovely all around.