Supernova Hotel Reviews

Was a quick stay but nice and cleaned enjoy my time there will go again

One of the best hotels in Rotterdam! Cozy, clean and just the wow factor. If you need to pick a hotel in Rotterdam, def. go here!

The service is good. The rules are strictly adhered to. Sometimes too strict.

Supernice rooms, super vibe and really nice staff. Location in the middle of town. You can walk or use one of the bikes for free. Had a really nice stay. Rooms were really design and stylish. Good coffee and nice breakfast. Love the design throughout the whole hotel with vintage photos and LP’s.

I knew I would be arriving late in Rotterdam due to a packed schedule and needed a convenient hotel for an early morning meeting near the train station that had parking. Also traveling group of 3 (1 teenager) - so wanted a room to fit all of us comfortably and not too expensive since we spent less than 12 hours in the hotel. Supernova delivered on those counts… so if this is what you need, then Supernova fits the bill… but that’s about it. Breakfast was appreciated, beds comfy. Overall hotel is modern, cute and quirky and lives up to the reputation in terms of design as other reviews say but that’s really it. Maybe it was the numerous little steps here and there, plus the slightly dim lighting in the corridors that made it difficult for me to move with my luggage, or the look good / instagramable but flimsy furnishing in a rather tightish room (it’s Europe after all), or the expensive nearby street parking that sums up to an average but rough experience for me. I felt I paid the price for a cute designed hotel. I was surprised with the lack of heating in the room - our room had a patio overlooking a garden but given it was winter (and a rainy night), there really wasn’t much insulation - the thin-ish curtains, the small portable heater didn’t cut it for me. The minimalist design also meant there wasn’t much storage space for winter coats and luggage for a room meant for 4 but used by 3 (2 adults 1 teenager). Also the table meant to make a hot drink is shared with the TV, record player and records - while I appreciate the facility, this also means there isn’t lot of free space for us to put out our personal things.

Stayed Jan 23. We loved this hotel. It’s charming and has character while still having all the modern comforts you could want (bed was fantastic large and comfy). The staff here were a big standout, lovely and professional. We had a small issue with the room and they took care of it quickly and with a smile. Location was great we walked everywhere and there were several tasty food options close by (the staff were also happy to help with suggestions). Would definitely stay again!

Every aspect of our stay was exceptional. The front desk staff were all absolutely wonderful- friendly, kind and helpful. One of the front desk staff, Telma, particularly went out of her way to help us and did so with a constant smile while humming a happy tune. Highest possible recommendation for this awesome hotel.

Staff was very friendly and very accommodating! Nice personal touches with the personalized welcome note in our room and record player with music. Would have rated this higher except there was loud music nearby on several nights which interrupted our sleep.

This is such a beautiful little hotel. The room was so stylish and a great size. It's also walking distance to a lovely street of shops and restaurants so perfect for a little city break.

One of the best hotels that I’ve stayed at. A very pleasant 4 night stay. Close to trem line. Walking distance to Euromast. The optional breakfasts were excellent.

Hotel was modern, clean and very comfortable. We had direct access to the garden from our room which was an added bonus.

Stayed here on Monday 4th September 2023 - very disappointed as they take €50 holding fee which isn’t a problem the issue was. I was told the €50 goes back in your account automatically in a few days - this didn’t happen I had to call the hotel who checked my payment and made the transfer straight away. If I hadn’t of done this I wouldn’t of got my €50 back, like the receptionist told me. Just one to watch out for as they clearly try and keep the €50 deposit fee.

The hotel is a stylish boutique. It was easy to find and located on a quiet street. It is nearby public transit and a short walk to terrific restaurants. Check-in was fast and friendly. The room was clean and had nice amenities. The biggest issue occured on a Sunday afternoon. Despite extending the stay and reconfirming with front desk that we did not want to be disturbed to sleep in, there were several knocks on the door from staff. When I opened the door, the attitude of the front desk staff was icy, "Did you know check-out is at noon?" And I said, "Yes, and we extended our stay." She responded with a scowl, "When?" And I said Friday (also I had sent a message to the hotel a month prior). I could not fall back asleep after a very tiring day and was upset at the unpleasant and unprofessional exchange and poor attitude of this woman. Would I recommend the stay? Perhaps. I'm undecided whether I would want to return next year.

Location was ideal, 20 minutes walk from the centre, tram round the corner if required. The hotel was spotless, comfortable, a very modern boutique style hotel and excellent staff. Nice seating area outside with deckchairs, free use of bicycles was brilliant touch.