InterContinental London - the O2, an IHG Hotel Guest Reviews
4.6/5
Great
72 review
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Verified reviews
Location4.6
Amenities4.7
Service4.5
Cleanliness4.7
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All reviews(72)
Positive reviews(68)
Reviews with photos/video(20)
Awesome stay(41)
Friendly owner(13)
Loved the view(10)
Convenient location(10)
Delicious breakfast(9)
Easy to get around(6)
Negative reviews(4)
Snoopy 55
2 Twin Beds Classic
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Wonderful stay at this beautiful hotel. The location is simply fantastic as there is a walkway to The O2 shopping centre. The centre has an array of restaurants and discounted shops. The service at The Intercontinental hotel was superb. The only disappointment was the gym and sauna were both closed. Our room was stunning, comfy beds and lovely extras like a Nespresso coffee maker, robes and slippers. The sky bar was beautiful. I would recommend this hotel and we will come again.
Anonymous User
2 Twin Beds Classic
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 8, 2024
This hotel was much nicer than expected. It is easy to get to and is less than 10 minutes walk from North Grenwich underground station.
The hotel staff are very welcoming. Check in was quick although at first they told me the room wasn't paid. After checking again they confirmed that it was.
The hotel has a mix of bars and restaurants. I used th Market Brasserie and had the set menu for dinner which was amazing. This is also where they offer an extensive breakfast.
The room was very comfortable and modern with nice lighting controls such as night lights, lamp mode etc. The room has nice a nice choice of hot drinks and bottled water.
The bathroom had a shower and a bath with complimentary bath robes. The shower was amazing!
The beds are comfortable although the pillows were slightly too soft for me.
There is a samsung tv in the room which has some apps. You can also cast to the tv from your mobile.
The room has modern and easy to use air con/heating controls. The bonus for me is that the air-conditioning actually works as we stayed in the summer.
The bonus for us was that you can walk directly from the hotel to the O2 using a corridor. This was great for getting to the arena before and after a show.
A must stay for anyone in the area.
Wilkins’s
1 King Bed Classic O2 Arena View
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Absolutely amazing stay couldn’t recommend this hotel enough close to amenities. The cleanliness of the suite was above standards can’t wait for my next stay.
Helen
1 King Bed Classic High Floor
Stayed in Apr 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Apr 28, 2024
I was lucky enough to be able to check in early at midday and make extra use of the spa facilities, which was great. Staff were friendly and helpful, and the hotel was extremely clean. Breakfast was fantastic - one of the best hotel breakfasts I've ever had. Great location for attending events at the O2, especially with the covered walk way to the arena, direct from the hotel. The pool area of the spa is nice but looking slightly tired in places (one of the sets of steps into the pool was broken) and my room was well equipped (with an amazing river view from the 14th floor) but a little characterless. But over all it was very good. I'd stay again!
cherowong
Classic Room
Stayed in Jul 2024
Family
11 review
4.2/5
Very Good
Posted on Jul 20, 2024
The hotel is great but the area around hotel is under construction so its not quite accessible. Location is kimda far away from major attractions as well. Overall great hotel with good service.
Yuen mei
Classic Room
Stayed in Mar 2024
Solo travelers
8 review
4.5/5
Great
Posted on Apr 7, 2024
Big room n close to O2 for concert
Skybluesam
1 King Bed Classic Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 13, 2024
Great hotel with its own access to the o2
Following the show we had a drink at the sky bar on the 18th floor
Guest User
2 Twin Beds Classic
Stayed in Mar 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Absolutely beautiful from walking in being greeted to the service by every staff member you meet. Access to 02 minutes through a separate walk through.
Guest User
Classic Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 17, 2024
Staff are friendly & offered help swiftly.
Jack
King Bed Accessible
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Amazing place would stay again
Alice
1 King Bed Classic Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Great hotel, easy to get to and lovely facilities. The food and staff were brilliant. Would definitely recommend and stay again.
6/7
Guest User
2 Twin Beds Classic
Stayed in Oct 2023
Family
1 review
4.0/5
Very Good
Posted on Nov 18, 2023
1. hair dryer is too old
2. high quality tea bags and coffee
3. high quality shampoo and body lotion
4. a footstool is missing
5. good sea view
6. The bathroom is equipped with a speaker for your enjoyment.
Guest User
1 King Bed Classic Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Amazing service , beautiful hotel. Would highly recommend
Guest User
2 Twin Beds Classic
Stayed in Oct 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 17, 2023
Lovely room overlooking river lovely breakfast plenty of it. However on check out hotel tried to charge me £45 for alcohol in the hotel bar which I never even visited and I don’t drink. Took 15 minutes to sort out and then not charged for! No apology. Ideal for O2. Swimming pool and spa closed and only informed the day before my visit so disappointed with that, had been closed a while apparently.
Guest User
1 King Bed Classic Room
Stayed in Jan 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 16, 2023
Absolutely loved our stay there, would definitely go again. Food was pricey but lovely nonetheless. Location is ok but access to people going my foot could be easier, and prices could definitely be lower, but overall a great experience still.