zelal25
April 27, 2024
A somewhat missed arrival...I was promised that I would be picked up from the parking lot even if I arrived late...but when I called, there was no answer. After 10 minutes someone answered and I waited another 10 minutes for them to arrive. At -5 degrees, it's not very pleasant... The hotel is of course very beautiful, very large and very well equipped. It’s a Relais et Châteaux. On the positive side, the restaurant, very good, both for meals and breakfast, very well stocked. Very nice spa too. The room (suite) was very spacious, with a good bed, but with two major faults for me: - no blinds, and curtains which darken very poorly: guaranteed wake-up call as soon as the sun rises - quite large bathroom/dressing room, but a tiny shower! Really not pleasant for a sequel. No separate toilet either. As for the service, it is quite variable: excellent in the restaurants / Bar, very inefficient for the rest (pick up from the parking lot, bring things to the rooms). No evening service worthy of the name either.
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