Best Western Atlantys Hotel Zenith Nantes

Best Western Atlantys Hotel Zenith Nantes Reviews

Best Western Atlantys Hotel Zenith Nantes

8 Rue des Cochardières, Saint-Herblain, 44800, FranceView Hotel Details
Best Western Atlantys Hotel Zenith Nantes
Best Western Atlantys Hotel Zenith NantesBest Western Atlantys Hotel Zenith NantesBest Western Atlantys Hotel Zenith Nantes
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Best Western Atlantys Hotel Zenith Nantes Guest Reviews

4.2/5
Very Good
45 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(45)
Positive reviews(39)
Reviews with photos/video(1)
Negative reviews(6)
marieme
Comfort Twin Room
Stayed in jul 2024
Family
1 review
4.5/5
Great
Posted on 28 jul 2024
The staff is very cordial and warm. The location is easy to access.
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Guest User
Comfort Queen Room
Stayed in ago 2024
Couples
29 review
4.0/5
Very Good
Posted on 3 oct 2024
Good value for money
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Guest User
Comfort Queen Room
Stayed in abr 2023
Couples
8 review
2.0/5
Posted on 15 abr 2023
Great simple hotel to go in 10 minutes by car to the airport and city, everything is correct, but some informal ones with the return of €50 deposit that they demand, I don't really know why!!! It took them 6 days to return, it didn't make any sense..
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Vincent Stebnicki
Comfort Queen Room
Stayed in ago 2023
Business travelers
63 review
5.0/5
Outstanding
Posted on 16 ago 2023
Perfect, late booking, I will go back if I have the chance,
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Anonymous User
Comfort Queen Room
Stayed in ene 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on 2 feb 2023
Pleasant establishment, very clean. Nothing to say
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Dmitrii S
Stayed in ago 2024
Couples
1.0/5
Posted on 4 ago 2024
I had a very disappointing experience at the Best Western Atlantys Hotel Zenith Nantes. After booking and paying for my room online, I arrived at the hotel around 11 PM, only to be told that a deposit was required, and they only accepted card payments. Unfortunately, my card wasn’t accepted by their machine for some reason. Despite offering cash for the deposit, the staff refused and asked me to leave the hotel. As a result, I had to sleep in my car that night. The staff showed no empathy or flexibility, even though it was late and I had already paid for the room. I wouldn’t recommend this hotel to anyone, especially if you arrive late or may encounter payment issues. A very disappointing experience overall.
Guest User
Stayed in feb 2023
Family
4.0/5
Very Good
Posted on 26 feb 2023
First time been out of the UK since pre covid Me and my son stayed for 3 nights, staff were friendly and helpful. Rooms were clean. Location was close to amenities, bowling centre and local bus/ tram routes to be able to go and explore
Guest User
Stayed in ene 2023
Couples
4.0/5
Very Good
Posted on 31 ene 2023
Perhaps not an obvious place for a hotel but it is well placed for the busy commercial area or for the weary traveller passing through Nantes. The hotel was bright and clean,with a modern design Room was comfortable. We didn’t have our evening meal here as there was a restaurant next door Good breakfast
Response from Property: Dear Customer, Thank you for your comment following your stay with us. Thank you for highlighting our breakfast, the comfort and cleanliness of our rooms and the design of our hotel. We are delighted that you enjoyed the proximity to the Atlantis shopping centre - it is indeed convenient for shopping and browsing. Have a nice day, Laora - Front Office Manager
Guest User
Stayed in ene 2023
Other
5.0/5
Outstanding
Posted on 12 ene 2023
Very good location for an overnight stopover if travelling with a car: Close to a motorway, good and secure parking, staff very helpful and courteous. Rooms very clean and well maintained. Shopping centre nearby and excellent Italian restaurant next door.
Response from Property: Dear Wander16442, Thank you for your wonderful rating and comments following your stay with us. We are absolutely delighted that you had a good time in our establishment. We thank you for highlighting the quality of our services as well as the welcome and professionalism of our staff. We hope to see you again during your next stay in Nantes. Kind regards, Laora - Front Office Manager
Guest User
Stayed in nov 2022
Couples
5.0/5
Outstanding
Posted on 16 nov 2022
Une nuit au Best Western Hôtel Atlantys Zenith Nantes après être allée voir un concert. L'hôtel est à 5 min à pieds du Zénith, des places de parking, une chambre d'une propreté irréprochable (je me suis même demandée si cette chambre avait déjà été occupée tellement c'était nickel !) , la literie au top, hôtel très calme, très bon choix pour le buffet du petit déjeuner, une attention particulière pour la réduction des déchets et l'environnement, et, pour finir, le personnel est très accueillant ! Une très bonne nuit après un très bon concert :) Je recommande vivement !
Guest User
Stayed in nov 2021
Business travelers
1.0/5
Posted on 26 nov 2021
3°C outside and no heating: call to the reception and the desk said: I'm alone, I can do nothing.... Later that person arrived with an electrical heating after I said I was leaving the hotel. Plenty of hotels in the surrounding with, at least, a warm night
Response from Property: Dear Customer, We are sorry that your experience with us was not what you expected. I am at your disposal to discuss it together at +33 2.40.63.99.63, that will allow me to better understand what happened and to be able to make improvements thereafter. Best regards, Laora.L - Front Office Manager
Guest User
Stayed in oct 2024
Other
5.0/5
Outstanding
Posted on 6 oct 2024
Chambre très propre, lit confortable, équipements très bien (chrome cast !!!), salle de bain grande et agréable, pas de problème de réglage d'eau chaude (manque juste un peu de pression mais comme dans tous les hotels). Je recommande =) !!
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Guest User
Stayed in sep 2024
Other
5.0/5
Outstanding
Posted on 30 sep 2024
Hôtel facile d'accès se situe à 5 minutes à pied du Zénith. Son emplacement est top et à cela s'ajoute la proximité d'un restaurant italien. Belle Chambre aménagée avec goût. Excellente literie et oreillers. Personnel très sympathique. Je recommande vivement si vous avez besoin d'aller au Zenith.
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Guest User
Stayed in jul 2024
Family
5.0/5
Outstanding
Posted on 1 jul 2024
Je recommande vivement cet établissement (confort, belle déco, salle de bain au top, personnel hyper sympa...)
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Guest User
Stayed in jun 2024
Business travelers
1.0/5
Posted on 15 jun 2024
Poil et cheveux dans le lit et toilette sale. Malgré des plaintes en réception aucune réaction ou délogement
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