Mercure Hotel shantou High-speed railway Station

Mercure Hotel shantou High-speed railway Station Reviews

Mercure Hotel shantou High-speed railway Station

No.106 Changjiang Road, Shantou, ChinaView Hotel Details
Mercure Hotel shantou High-speed railway Station
Mercure Hotel shantou High-speed railway StationMercure Hotel shantou High-speed railway StationMercure Hotel shantou High-speed railway Station
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Mercure Hotel shantou High-speed railway Station Guest Reviews

4.7/5
Outstanding
1470 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(1470)
Positive reviews(1444)
Reviews with photos/video(328)
Friendly front desk staff(190)
Delicious breakfast(72)
Convenient parking(72)
Large rooms(70)
Close to train station(60)
Well designed(44)
Excellent TV(21)
Negative reviews(26)
阿諾舒華哈密瓜
Garden-view Deluxe Double Room
Stayed in Jun 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Hotel location is good, room is tidy, overall is good and best price. I’m always come to stay when I have trip at Shantou
Response from Property: Dear guests, thank you for staying at Mercure Shantou. We are very happy that you are satisfied with your stay. We will also share your good comments with our team. Your support is our driving force. We look forward to your next visit and wish you a happy life!
Guest User
Garden-view Deluxe Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Dora Wang has been very helpful through our stay in the hotel. She has tried many attempts to help us sort out our local difficulties. She is an asset to the hotel. Thank you for the beautiful stay in the hotel.
Response from Property: Dear distinguished guests: Thank you very much for choosing us for this trip. The best way to travel is to find a long-lost feeling in a strange place. We believe that detailed service is the most suitable service for you. We still need to work hard on this road. You are our Bole and have discovered our advantages. I am very glad to travel with you. I hope there will be more surprises and touches when we meet next time. Xiaomei would like to wish you and your family smooth sailing, happiness and all the best in the new year!
Gerald Chan
Guestroom (Double bed) (Bathtub)
Stayed in Jun 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jun 14, 2024
Extended my stay for additional night. Same as previous; Excellent location near to the railway station. Hotel itself was clean and staff was friendly.
AZ
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Very satisfied with this stay! The hotel service was super nice, Dora always kept a friendly smile, not only that, they actively helped us, recommended the Shantou attractions and so on, and connected the Wi-Fi. Every move is filled with professionalism and Affinity, made a deep impression. The location of the hotel is also very convenient, convenient transportation around, travel without pressure. The room facilities are very complete, clean and tidy, daily necessities are readily available
Anonymous User
Garden-view Deluxe Double Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 4, 2024
A well located hotel,walking distance to the train station. The service is superb! Two thumbs up for 王朝瑜 (Wang Chaoyu). I left my stuff in the room when checking out and she ran to the room to collect it because my taxi already waiting. Thank you very much.
Anonymous User
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is clean, staff are friendly. The breakfast was okay, considering the selection of local food vs international food. Just eat some bacon, bread toast and coffee.
Response from Property: Dear guest, thank you for sharing. It is a great pleasure to have friends coming from afar. Every bit of love comes from the smile and touch of the heart. It is our wish to satisfy you. We will work harder. Xiaomei thanks you for your warm company and looks forward to meeting you again~
Pjizhan
Classic Queen Room
Stayed in Oct 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Hotel is good, room so far so good, location is very good I like
Response from Property: Dear guests: Thank you for your sharing and recommendation. It is Xiaomei’s blessing to be liked and greeted by you. Therefore, Xiaomei cherishes every time she gets together with her friends and always makes them as beautiful as the first time they met. At the same time, Provide good service every time, so that friends can be as comfortable as friends here, and provide a warm and romantic home for all friends. We look forward to your coming again and wish you a safe and smooth life~
Anonymous User
Deluxe Room (2 beds)
Stayed in Sep 2023
Family
12 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Very satisfied staying in this hotel and appreciated of Xiao Lin's kindness and assustance.
Response from Property: Dear guests, hello! Thank you for staying at Mercure Shantou Hotel and taking the precious time to share your evaluation with us. Your affirmation will encourage us to further improve our service quality and sincerely hope you will come again! wish you a happy life!
Anonymous User
Garden-view Deluxe Double Room
Stayed in Mar 2023
Couples
15 review
5.0/5
Outstanding
Posted on Apr 3, 2023
The hotel is super clean and comfy. Location is close the high speed train station of Shantou but a distance to the city centre. You can take a taxi or DD very easily to get to the city centre and the price is reasonable. We really enjoy our stay into this high-tech hotel. Highly recommended!
Response from Property: Hello, dear guest: Thank you very much for your recognition and comment on us. Even though the seasons change, our intentions are always the same. At the same time, your encouragement is also to urge us to continue to work hard. We will make persistent efforts to strive for a higher level , our Mercure hotel room has floor-to-ceiling windows, fully automatic equipment, 24-hour gym, and self-service coffee. We provide a buffet breakfast with a variety of varieties to meet the needs of business customers and provide just-right accommodation services. Hope to see you again soon Give you more thoughtful service and arrangements, I wish you a happy life! Working smoothly!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2023
Friends
1 review
3.7/5
Posted on Aug 10, 2023
Service was good. Close to shantou station but a bit far from the attractions. Could improve on room cleaning - saw large coffee stain on floor and needed to call room service to mop it up
Yeqingqing
Classic Queen Room
Stayed in Jul 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 9, 2023
The room is clean. Location is good. Breakfast is delicious. But the room is quite small. And when open the door will see the restroom
Guest User
Deluxe Room (2 beds)
Stayed in May 2023
Business travelers
4 review
3.5/5
Posted on May 29, 2023
Average location, customer service wasn’t anything amazing, about what you’d expect out of a Mercure hotel
Busyinasia
Deluxe Room (2 beds)
Stayed in May 2023
Business travelers
42 review
4.7/5
Amazing
Posted on Jun 7, 2023
Best hotel in the city as far as I know. Very good for business travellers. Some sort of western food available fro breakfast.
Saing
Guestroom (Double bed) (Terrace)
Stayed in Apr 2023
Couples
8 review
5.0/5
Outstanding
Posted on Apr 15, 2023
Perfect stay! Foods Delivery have robot deliver to your door! Front desk super friendly !
Ravikumar
Deluxe Room (2 beds)
Stayed in May 2023
Business travelers
49 review
5.0/5
Outstanding
Posted on May 24, 2023
Everything is comfortable in this hotel it’s really good