Campanile Arras - Saint Nicolas

Booked for 1 night ... first impressions were grim. Looked scruffy from the outside and was amongst an industrial site. Our room at the back on ground floor. Entering the room these are the negatives. Room had an awful odour, smelt damp and dirty. Carpet was in desperate need of a good shampoo and hoover. Cobwebs plentiful. Curtains filthy. Toilet hadn't been cleaned, stained with pee. Towels smelt awful. Work surface stained. Skirting boards near the hanging space, had dark brown stains in several places.Unsure what this was. Kettle was on a tray, good job, as when we used it..it leaked water. Alot of upstairs noisy activity til very late. The Positives. Shower tray reasonably clean. Bed linen looked clean. However, due to the state of the room, we pulled the bed out to check for bed bugs, thankfully didn't find anything. Left very early next morning, to get breakfast elsewhere and continue our journey. Couldn't face having food there. Management need to address the presentation and cleanliness of this place... and speak to the cleaners they employ. The cleaners need to up their standards. Definitely not worth the price we paid and will never use this place again.

Loved this place and would stay again without hesitation. Quiet location (on a light industrial estate to almost zero overnight traffic) and close to A26. Staff were super helpful and it has a small modern restaurant area offering a limited evening meal menu. Portions were generous and it was excellent value. The buffet breakfast choice was huge and all of it good quality - including a few things normally associated with 'full english' in recognition that it's just 60 miles from Calais and a lot of Brits pass through. Rooms could do with a freshen up but everything was generally clean and worked well, apart from the bedsheets that seemed to not quite be big enough (maybe originally intended for a thinner matterss? The thick mattress was comfy though)

We asked for a ground floor room which we were given. It was however a room designed for a disabled person. The toilet seat was broken and the toilet looked as if it had never been cleaned. The bathrooms was a wet room designed for a wheelchair user, however the floor was a death trap, very slippy when wet and the water didn't drain properly.

Very convenient for travelling to the North of France. The staff are very helpful and the breakfast is great.

Convenient overnight stop.

We were touring WWl memorials and Arras Campanile was a perfect location.