Airelles Château de la Messardière

The service by the hotel was really good. We enjoyed both our complimentary breakfast and lunch buffet. The hotel provide free shuttle rides to the town and private beach clubs as well. The gardens are beautiful The sauna and steam room was very hot, way above the normal spa in other hotels which are slightly strange. The pools are okay not particularly special. Dinner at the Italian restaurant in the hotel is very overpriced and food is mediocre. We had to send the carbonara back because it was inedible with the amount of salt in it. The most puzzling issue we had was actually our room is fully lighted in white light, which is not common in a 5 star luxury hotel. There was no ambient light. The bathroom looks like a hospital toilet, and the decor looks outdated. We requested to change to other rooms but the hotel said they are full. It was then we found out that some rooms have already been refurbished with better lightings, and some are still dated. It made us wonder whether they gave us an outdated room because we booked via a third party website and not direct. We had high expectations because this is a 1500 dollars stay, and we expected way more for the room. Despite liking the service, we have to say it is not value for money, and the hotel can do way better in terms of their room and restaurant.

There can’t be a finer hotel. 6-star. The views are amazing. Property is absolutely beautiful. Service…off the charts. Food is incredible. This place is honestly a joke. We are in love. Having a hard time time leaving for Lame Como! :). Stay here and you’ll fall in love. And Saint Tropez is one of the funnest places we’ve ever been. Le Quai in old town is a must for nightlife. Le Cafe was a great dinner spot. But honestly, you don’t need to leave the hotel if you don’t want. Three restaurants.

The Chateau de la Messardiere is a hidden gem. We had a most pleasant and memorable stay, experiencing a super relaxing and truly magnificent weekend. Everything was top of the line, the staff support, the accomodations, and the amenities exceeded expectations. The property and grounds are absolutely stunning. We will stay here again in the future and highly recommend this place to everyone.

I’ve stayed here a few times before it became part of Les Airelles, and then I started to stay here even more so as with the new management the hotel improved tremendously. Until this Summer. I’ve never had such a stressful and disappointing holiday / hotel stay in my life. And I travel approx 180-200 nights annually, both for work and for pleasure. We stayed here end of August and it was just chaos all through the stay. 80-85% of the guests were families or bigger and loud friends groups, so there was noise wherever you sat or walked on the property. The weather happened to be poor that specific long weekend (rainy days, thunder etc so couldn’t go to the beach) so it was even more visible how this beautiful hotel has become a zoo for families with spoilt children and entitled parents who can’t be kind nor polite to hotel staff. Couldn’t even eat breakfast with peace. There was simply constant CHAOS. So the whole experience became very stressful and unpleasant. Chateau Messardiere has increased their prices so much year on year since a few years now (yes, everyone takes advantage of the pandemic). This year I paid for the cheapest room, 1300€ in high season, but any other room beyond this category goes for the double and upwards from there. In July the prices were so absurd I refused to stay there, starting rate was 3850€ for a rather basic room for 2 people. Imagine listening to screaming children constantly for that price while you’re on holiday… It used to be a hotel with elegant and tasteful crowd (sometimes naf and bit nouveau riche of course…) - but always relaxing there and always with excellent service. This Summer they just couldn’t deliver, it was way too erratic with all these rude families strutting around as if they own the place. Sure the 15% who were lovely and “normal” was there as well, but it was tricky to notice them with all this tacky crap. I am actually still in disbelief after our stay, it’s been nearly 2 months now since we returned back home and I have to write about this so others are aware for next Summer season - I wish I had been warned myself on what to expect..! This hotel has become a children’s playground (apparently a new kids club is the big attraction now for all families). So after many years of coming here a couple of times per Summer, I will never ever stay here again. Please go somewhere else if you want a relaxing holiday. It is way too tasteless now, majority of the guests are terrible. And it’s sad it’s become like this, it was always the best hotel in St Tropez until this year.