Guest User
May 21, 2024
The hotel is looking a little tired in places considering it is supposed to be 4*. The service was good and staff polite and helpful. I had booked for two rooms for two couples and being family, the surnames were the same. Here lay the first problem, as our luggage was sent to each others rooms. We decided it was easier to swap rooms, rather than move lots of luggage. On checkout, this caused us all sorts of problems, as our fellow guests were given the bill for all the extras. I would warn would-be guests to remove the "optional" gratuities from their bill if they don't want to pay them - they are added automatically. The parking must be a nightmare at busy times. Basically you won't want to move your car during your whole stay, for fear of losing your space. £10 a day for parking, although advised up front, does leave a nasty taste!