An excellent hotel with superb views. All the staff were friendly and highly professional - a truly great team. Congratulations also to the chef and his staff, especially the patisserie chef. The food was always excellent and beautifully presented - except for one bland, and uninteresting, pasta dish. We looked forward to dinner, as we thought the food was exceptional. We would specially like to praise our waiter on the night of our anniversary (a Wednesday). He couldn’t do enough for us and made us feel special. Sorry I can’t remember your name but I think you were from Norfolk! I started a very heavy cold so, unfortunately, I felt poorly enough for us to leave a day early so we didn’t get down to dinner, on our last night, to thank him or the rest of the staff. Because of that we were relieved to see that a service charge was levied on our dinner bill. It says everything that our stay was so enjoyable, in spite of illness cutting it short. It was the first time we have stayed with this group but if their other hotels are as good we highly recommend them.