Verified traveler
November 4, 2023
When we arrived they did not have our reservation, until we managed to get a room, half the morning had passed and we entered the park with half a day lost.
We were at the Caribbean hotel and the facilities left something to be desired, they already looked old, the sink in our room leaked water and made noise all the time, in the morning the hot water did not come out until ten minutes had passed.
The room was not very good, as soon as we arrived we found hair, which of course was not ours.
The only positive thing is the staff, very friendly and polite all the time, both in the hotel and in the park.
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