Guest User
October 24, 2023
We stayed here at the end of our holiday as the apartments we were in for most of the week closed down mid October. First impressions were good, the lobby and pool area look great. There is a board with kids activities on throughout the day. The luggage storage facilities were very handy as we arrived before our room was ready and checked out with most of the day before our flight. Pool is a good size and clean, although I can see that this would get very busy in the summer. Rooms are pretty standard, they look quite dated and if the sofa bed was out, there would be no room to get past to the balcony. Toiletries are provided. Shower temperature wasn't great, it didn't heat up well at night although it was better in the morning. There is no lock on the bathroom door which isn't great when you have teenage kids. The rules in the hotel are quite off putting. Cards in the room stating rules such as no smoking on the balcony, no leaving the tap on while you brush your teeth, no using the toilet as an ashtray etc etc. We were sat on the balcony at about half 11 when all the outside lights on the balconies went off. Must have been our bedtime. One redeeming feature was the food. There was a really good selection at dinner time, and it was all very nice. They also have a free water machine which makes a nice change, but the drinks are overpriced so free water was much needed. The waiter who led us to our table was very friendly and helpful but some of the other waiting staff looked very miserable, borderline rude. Breakfast unfortunately wasn't so nice, the selection wasn't as good and the only juice options were orange and pineapple (no apple!). They do have a "diet" section with low fat/low cholesterol items. Overall it's not a bad hotel but I expected better from a 4 star hotel. I wouldn't return only because I think there are better value hotels and apartments in Salou.