Hotel California Garden

Sadly this hotel was awful.. only thing decent was the pools.. Staff are rude and don't want to help if its needed... one of the 2 rooms we had was flooded out on are 2nd night and the electric blew the reception staff didn't want to do anything about it and expected 2 elderly lady's to cope in the dark with wet floors at almost 11pm.. I had to argue with staff about how dangerous this was.. finally got a new room at midnight but then they refused to move the fridge which we had to pay for and it took 4 days of asking for it moved or a refund they only agreed to move it the night be4 we came home which was a waste of time and the tui rep managed to get the refund... the food was awful bland and watery... very sad as we love salou but I wouldn't recommend this hotel at all

This hotel is nice enough if you can get a reasonable price to stay there. It is located about a 5/10 minute walk from both the beach and main eating areas in Salou, which we didn't mind. There is a nightclub next door which was only open Fri/Sat. It was noisy, which I did not mind but could be a problem for others. The rooms are fine, could have been a bit cleaner but similar to most hotels as the staff probably do not have enough time inbetween guests to clean as thoroughly as they should. Beds were reasonably comfortable. However the bedding is not sufficient. There is no adjustable heating in the room and the first night was very cold. There were blankets in the cupboard, but I was not confident they were washed inbetween guests so I slept in a jumper, covered in beach towels, luckily the weather picked up and the room was quite warm for the rest of the week. No fridge in the room, which would have been useful, or kettle which we would not use but others may. There was also a charge for the safe, which I think should be included. Pool area was nice, plenty of beds but it may not be the case when at full capacity. There is a well equipped gym which we had intended to use. However, there is a charge which I don't recall reading about prior to arrival. This put me off as it should be included. Bar area was nice enough, drinks OK. Entertainment was poor, we sat and watched one singer, who was not bad but very dated singing songs from decades ago. Food was not great. Buffet style, I didn't mind it too much but my partner did not enjoy it at all, resulting in us eating out for both breakfast and dinner for 3 days, which was an unexpected expense. It does also get very busy and some guests can be rude. Staff were nice enough and checkin was quick and easy. All in all I would stay here again if the price was right. 3 stars seems fair. I would recommend Linda's cafe nearby for breakfasts, tasty cheap and friendly staff. Also El Toro steakhouse and spaghetti house italian.

Awful from the start. After arriving and being given direction to our room in a second building, we were looking forward to relaxing before dinner. Unfortunately this was not the case. The room we were given absolutely stunk of smoke it was so overwhelming even just being in for a few minutes. I immediately went to reception and explained and asked for another room which I was rudely told no and a cleaner would come and air the room. 1hr later still no cleaner so I asked again to be moved as we couldn't possibly sleep in that room. Still the response was no. I asked the manager or a member of staff to come to the room with me to inspect it but they would not. After nearly 2hrs we were told the cleaner had been. We went to go back to the room and it was no better they had just sprayed air freshener. Nearly 3hrs of waiting in reception and we were finally given a different room. I reached out to Jet 2 and the rep, who did contact the hotel but they denied the whole thing. I didn’t want to waste anymore time on our holiday so didn’t complain further but I would not recommend this hotel. Staff are rude and dismissive. Food was local and nice to start but very repetitive, although we were half board we ate out a lot. I would never stay at this hotel again and I would certainly not recommend. Not welcoming at all. I would put this as a max 2 star.

Awful hotel the food is inedible cold and greasy the staff are rude and several guests had their bags stolen. The only positive was the location being not far from the centre but i wouldnt stay here again even if they paid me. Should be downgraded to a 1*

Great location, clean hotel and friendly helpful staff. Food very limited

After reading reviews I was a little apprehensive but I needn’t have worried, the hotel was lovely. Huge room overlooking the pool area, small balcony too. Excellent air conditioning, WiFi very touch and go at times. The hotel is spotlessly clean and couldn’t fault the pool area, just a shame it was so cold for a dip. Downsides, no pool towels, no kettle, no fridge, no safe etc.. Plenty of bars, restaurants and bus stops close by there’s also a supermarket opposite for essentials. Five minutes walk from the beach area and close to plaza europa. Really nice selection of food especially breakfast, altho some of the dinner options were a little strange and some didn’t belong together at all! Super friendly restaurant staff, really looked after me as a solo traveler too. I’d definitely return here again.

Great stay, food good value, just one night it wasn’t very good. Pillows not comfortable. Felt safe travelling solo.

Standard hotel, staff helpful. Food average at best and waited far too long at all the coffee machines in the restaurant. Very frustrating and an easy fix. Overall ok

The hotel was Great and The food okay with a good choice.But sometimesha ing to qué because part of dinning area closed off for a group.like al hotels in Spain they need a attended to allocate sunbeds on first come first served basis as many people put towels on beds around the pool.Then only spend 2 hours laterin the day.So sun beds empty mist of the day taken by selfish people .If all hotels had the life guard allocate beds and no towels allowed to save beds.It would solve this problem in all hotels so why don't they all do it. The rest of the hotel was great but no entertainment at night in this hotel