The Anniversary Inn - South Temple

We had a great experience at The Anniversary Inn. Everything was very clean, and the breakfast was absolutely delicious every single morning. The staff was always very helpful and kind. We also loved staying in a Victorian home.

We have stayed at the Anniversary Inn for the last 5 years and this was the worst one. The fireplace was broken and we were never told about it, they had no one at the front desk to adjust the central thermostat so our room was freezing cold all night(from 10.30-8am), the berries in the parfait were frozen to the point of being inedible, and the check in lady was short tempered and almost rude. We informed the lady at check out and she said she would let the manager know and have the manager call us to further discuss our issues and what could be done to remedy it, and that has yet to occur(we checked out on Saturday. I'm writing this on Monday).

When I arrived I found I’d accidentally booked the wrong location and asked if there were rooms in this location I could move to. There were empty rooms, but the front desk guy told me I’d booked “3rd party” so there was nothing he could do. So off I went to the other location (glad I had a car) where the fireplace in the room I booked was broken. (I booked specifically to have a fireplace because I get very cold and need one.) The wonderful attendant, Joyce, said “no problem, let’s get you to our other location where they have a room with FP available.” Clearly the first desk agent just hadn’t wanted to deal with my issue. Other than that fiasco, the stay was very nice. An internet issue was resolved by Natalie who was my hero of the day for making it work. She made me feel like she truly cared and that made my day!

This room is the only one at both Salt Lake locations that has a shower that is not connected to the use of the jetted tub, but there is no lighting in the shower. We hung a flashlight and a headlamp from the curtain rod to have enough light to shower by. Also, rooms are not individually temperature controlled. Even after the difficulty of reaching the ceilings to close the vents, we had to put up with being too hot because other rooms asked for the thermostat to be turned up. Other things to be aware of: minimum parking available, three floors and no elevator, fridges work great but the freezer portion does not keep food frozen, no microwave is available for guest use.

It was the best Valentine's Day gift for me and my wife. We just absolutely loved the room and we are definitely going to be coming back. The staff is very friendly price is perfect. We would love to see a new room maybe a Halloween themed

This was our 13th year of coming to the Anniversary Inn for our anniversary. We generally have a very good experience, which is why we keep coming back. However, this year we had issues with acceptance of our gift card, issues with breakfast, a cold room with no hot water, and no room service over our two day stay. We’ve never had issues like this before, so we will come back again next year, but for the amount of money we pay to come here compared to other hotel options, we expect better.

The rooms are super cool but that’s all it is. The bed is super hard, the water smells like sewage, and it is not quiet at all. If you don’t mind hearing everything during your stay than by all means this is the place for you!

We booked the Mysteries of Egypt room as a Christmas present getaway. Two weeks later they called to say that they had Overbooked the room and we would have to choose another. We then selected Treasure Island suite. The afternoon of the reservation they called to say they had overbooked again and they had another suite available. On arrival it was not a theme room at all…. Just a regular hotel room. What a huge disappointment for our Christmas present to be ruined.

I visited for a quick weekend getaway with my wife. The staff were very friendly, and the breakfast was pretty good quality. The room was spacious and mostly comfortable. The noise insulation was a bit weaker as some loud vehicles going by on the street woke me up in the early hours of the morning. One of the main reasons I picked the location and room that I did was for the fireplace that was listed in the advertisement. However, the fireplace was deactivated and couldn't be replaced due to some permitting issue with the city. While I can understand that, I don't think a fireplace should be included in the description for the room.