Top Hotels in Salt Lake City with Spas

The room is very spacious with a small balcony; the bathrooms are two suites (superb); there is no hot water kettle in the room (not friendly to Chinese tourists who like to make tea by themselves); the wifi signal is very good; it is convenient to travel, close to Temple Square 10-15 minutes walk from Greek City; there is also a bus at the door (starting at 2.5 dollars); snacks and drinks are sold in the small shop downstairs of the hotel.

Specically booked a suite at this hotel for 3 nights to ensure that we had a view from an upper floor. Also website stated that dinners & breakfasts were available at the adjacent restaurant. After checking in we soon realised that the restaurant appeared to be closed. Upon asking at reception this was confirmed - so why had they not sent an email to warn of this situation?! When querying this with reception staff, one member in particular was very curt in her response. We had to search in very high temperatures to find suitable restaurants although the free light rail system did reduce the walking distance.

The hotel is right in the city center but very quiet. It takes about five minutes to reach the hotel from the highway. The hotel is luxurious and the garden is beautiful. We also had dinner in the room and the food was pretty good. That is, the rooms booked by Ctrip are often on low floors and on the equipment platform, windows cannot be opened.

DISABILITY FRIENDLY- 6 night stay there over Xmas. Room with roll-in-shower very accessible. Shower controls easy to reach. Sink easy to approach. Parking with wheel-chair van easy in parking deck. Local attractions easy to get to by wheelchair. Staff at this hotel always helpful and friendly the entire time. Hotel bar staff excellent. Maid service personnel extremely helpful. Can't say enough god things about this hotel. Easily recommend this facility for travelers with disability issues. Can't wait to go back.

We stayed here for a national competition since this is one of the Hotels that was sanctioned by the organizers. The lack of service was just apparent from checkin all the way to everyday interaction. When we checked-in, I already felt the lack of appreciation for their guests as I never felt welcome from the get go. I was not acknowledge about being an IHG rewards member and welcomed at the Hotel. I must add though that when buying things in their marketplace, the interaction of charging our things with the front desk was fast and seamless so that is a positive. Also leading to our stay, I did have phone interaction with some of their staff for my reservation and they have been very helpful and accommodating so was surprised with my current experience here. There are no safebox to store some of your valuables and when I asked the front desk I was just told they have none in a lazy way without effort of providing alternatives or if they can help in any other way. Our first day, they locked breakfast area right at 9:30 sharp without letting the people already eating that they are closing. When we inquired with one of the staff, they replied in a kind of a rude way that ”when its close, its closed”. I could understand the policy but they would not even hear about suggestion of simply announcing that they are closing the breakfast area for last call so people could have a chance to get their last servings if needed. They also literally, close off the breakfast area while people are still eating almost like telling everyone to get out. I think this shows lack of service and professionalism with no empathy to their guests. it does look like they treat their guests as like burglars to close/lock off their breakfast area. For rooms, the area is a little bit smaller compared to some area hotels but typical of a Holiday Inn property so no complains there. Our rooms did not have issue(so far fingers crossed) but a lot of people in our group had room issues. Some have their locks not working after checkins and they have to work on fixing them and someone from our group was given a room that was still occupied. They have 2 gyms in different floors but smaller compared to other gyms from different hotels. They have a sauna and a pool so another positive. I am still checked in and staying for 5 more days so will update the review later but If not for our team choosing to stay on this Hotel I would have checked out and moved to Hilton across the street where we have a very positive experience a few years ago with the same competition.

I'm not tall, but the folks at the hotel are so enthusiastic and helpful! They told me that the hotel used to be a bank, and that the vault was currently repurposed for use in the kitchen (? - maybe I'm misremembering). The tall floor? They built it because the Kimpton Monaco is where the basketball players stay when they come into town to play - they made a whole floor with elevated counters and super tall doors. It's a funky little feature and my kids got a kick out of peeking down the hall... Otherwise the place was excellent! Friendly, cheerful, and incredibly thoughtful! The room was spacious, super clean, and stylish, as Kimpton rooms are. My kids and I loved the board games in the lobby, the cold tea and water (July is HOT in Utah!), and the exercise room tucked into a space over the entryway but not at all crowded! Place is easy, easy walking distance to some excellent sights and restaurants, even in the hot weather. Overall a terrific choice!

The hotel is a suite with a not small area. Breakfast is served at 6-9 in the morning, and there is an airport drop-off service. The disadvantage is that the refrigerator power supply cannot be found, it cannot be turned off, there will be periodic noise, and the toilet exhaust fan will be noisy even if it is turned off.

I stayed here for a conference across the street at the Salt Lake Hardware Building. It’s a very convenient location and you can access downtown easily by foot or by free light rail. The staff were all warm and friendly and made me feel very welcome during my stay. The rooms are very large and have all the standard amenities. Breakfast is included and it consisted of both hot and cold options. Thank you for the great hospitality! I hope to stay there again in the near future.

First I would like to recognize Ally and Brian the shuttle drivers. They were always polite and knowledgeable. Then there was Luna on the night shift who always had a helping hand. Daniel in housekeeping was also very helpful and hard working. This hotel had a wonderful hot breakfast and the preparer was quick and always cleaning up. They scrubbed and Disinfected the break room area beyond what I have ever seen before. Kudos to the housekeeping team. Did I mention the shuttle service? That’s worth the stay in its self. We will return here if we ever come back to Salt Lake City.

The hotel's hardware facilities are still very good, but the credit card will be pre-authorized when checking in. I paid $ 20 at the time, but after checking out, I spent $ 65 on my purchases. There is no other consumption and nothing damage the hotel. This is puzzling. But Ctrip actively coordinated and prepaid in advance, yes!