Arcotel Castellani Salzburg
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Salzburg

Arcotel Castellani Salzburg

Alpenstraße 6, Salzburg, Salzburg State 5020, Austria
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With a stay at ARCOTEL Castellani Salzburg, you'll be centrally located in Salzburg, within a 5-minute drive of Mozart's Birthplace and Salzburg Christmas Market. This eco-certified hotel is 1.5 mi (2.4 km) from Salzburg Cathedral and 1.6 mi (2.6 km) from Mirabell Palace and Gardens.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.1
All 69 Reviews
Amenities
SkiingHikingFitness RoomPrivate ParkingBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: W. A. Mozart Airport
(8.8 km)
Train: Salzburg
(4.6 km)
Train: Salzburg Mülln-Altstadt
(4.7 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Deluxe Double Single
1

Deluxe Double Single

1 Double bed
Has window
Free Wi-Fi
Non-smoking
24-Hour Hot Water
In-room Wi-Fi
Room Details
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Deluxe Double Room
6

Deluxe Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shampoo
Room Details
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Junior Suite
8

Junior Suite

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Shampoo
Room Details
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DOUBLE DOUBLE SUPERIOR
4

DOUBLE DOUBLE SUPERIOR

Has window
Free Wi-Fi
Non-smoking
24-Hour Hot Water
In-room Wi-Fi
Room Details
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Guest Reviews(69)

4/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4
  • Location4.1
  • Service4
Anton26
February 21, 2024
Great location, friendly efficient staff and excellent breakfast- but not a four star hotel. No bathrobes, no slippers, no daily water bottles in the room and no bathroom vanity kit/toiletries. Overpriced for a four star hotel so it fits in the 3 star category. 18 euros for daily parking was a bit steep as well compared to other hotels. Loved the location but for the price I would stay at a true four star hotel on our next visit to Salzburg.
Vanitha0304
February 19, 2023
My husband and I stayed here during Christmas and the hotel had a festive cheer with its tasteful decorations. Check-in process was really smooth and the reception staff was very friendly and helpful. The room was very clean, quiet, comfortable and spacious - plenty of room to move around even with our 2 large suitcases opened. We forgot that our booking came with free breakfasts so we missed out on the first morning. Nevertheless, the breakfast choice was good and we especially loved the sausages. Though the hotel is located quite a long walk away from the old town, we couldn’t complain as the price was reasonable and we had a pleasant stay. Plus, there’s ample parking space (extra charge) in the hotel grounds and is very well lit at night, making us feel safe even when leaving and returning to the hotel late at night.
Guest User
March 31, 2024
Für das Hotel kann ich eine geteilte Wertung geben. Das Haus an sich ist eigentlich schön und stilvoll, etwas altmodisch aber irgendwie schön. Doch alles andere… Im Zimmer gibt kein Kühlschrank, keine Pflegeprodukte (nur fest eingebautes Duschgel), keine Hausschuhe, kein Bademantel… die Dusche kommt eigenwillig abwechselnd kalt und warm, ist nicht zu regulieren. Nur ein Wasserkocher. Die Rezeption ist zurückhaltend und, wenn auch nicht offen unfreundlich, doch nahezu. Die Lage ist deutlich außerhalb des Zentrums. Es gibt Bus, mit dem Bus ist man in einigen Minuten im Zentrum, aber zu Fuss ist doch relativ weit. Das Frühstück ist gut und der Frühstücksraum freundlich. Insgesamt kann ich das Hotel nicht empfehlen, da die sehr einfache Zimmerausstattung nicht einem 4 Sterne Haus entspricht und die Lage nicht zentral ist
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Michael
January 3, 2024
I liked the hotel and the area
Amandeep
December 31, 2023
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Guest User
March 24, 2024
Nice public areas and lovely restaurant. 'Deluxe' room quite small with small shower bathroom, shallow shower tray so water everywhere, no body lotion. Wouldn't say it was a 4* hotel, more like 3.5*. Breakfast good but heavily watered down fruit juice. Service lovely from all staff all areas. Not very central location, good 25 mins walk to main areas and 15 mins bus from main station. Couldn't really recommend it tbh.
Karen
December 7, 2023
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service
Karen
December 4, 2023
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.
Luke
November 27, 2023
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
€22.00 (approx. CAD 32.14) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 154
With a stay at ARCOTEL Castellani Salzburg, you'll be centrally located in Salzburg, within a 5-minute drive of Mozart's Birthplace and Salzburg Christmas Market. This eco-certified hotel is 1.5 mi (2.4 km) from Salzburg Cathedral and 1.6 mi (2.6 km) from Mirabell Palace and Gardens.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at Restaurant Eschenbach, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Salzburg? This hotel has 3983 square feet (370 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 154 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportW. A. Mozart Airport
Distance to Airport8.97KM
Nearest Train StationSalzburg
Distance to Train Station4.59KM
Average Price FromCAD287
Hotel Star Rating4