Arte Hotel Salzburg

Arte Hotel Salzburg Reviews

Arte Hotel Salzburg

Rainerstraße 28, Salzburg, Salzburg State, 5020, AustriaView Hotel Details
Arte Hotel Salzburg
Arte Hotel SalzburgArte Hotel SalzburgArte Hotel Salzburg
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Arte Hotel Salzburg Guest Reviews

4.3/5
Very Good
185 review
Verified reviews
Location4.5
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(185)
Positive reviews(175)
Reviews with photos/video(55)
Convenient location(62)
Close to train station(53)
Easy to get around(52)
Loved the view(29)
Delicious breakfast(16)
Comfortable bed(7)
Shower difficult to use(7)
Convenient parking(6)
Negative reviews(10)
Krekow
High Floor Original Double Room
Stayed in Jan 2025
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jan 20, 2025
I really like this hotel, very modern and directly at the main station located, very friendly and open staff. The bar at the top floor is awesome. Just the breakfast could have a bit more options.
Response from Property: Dear Guest,Thank you for your kind words! We're thrilled to hear that you enjoyed our modern facilities, great location, and friendly staff. We’re also glad you liked the bar with its amazing view.We appreciate your feedback regarding breakfast options and will take it into account as we continue to improve our offerings. We hope to welcome you again for another great stay! Kind regards, Eva Erdei - Front Office Manager
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jooonsang
Low Floor Original Studio
Stayed in Nov 2024
Couples
42 review
2.2/5
Posted on Nov 17, 2024
The attitude of hotel staff is very rude, The room condition and breakfast are also bad. I don't recommend this hotel
Anonymous User
Medium Floor Original Double Room
Stayed in Aug 2024
Solo travelers
18 review
4.5/5
Great
Posted on Sep 11, 2024
The hotel is about 5 minutes walk from the central train station and bus station which is convenient if you are travelling to other places for example, Konigssee and Hallstatt. It is a bit further from the main attractions of Salzburg, around 15 minutes walk. There is no door for the shower and there is a see through glass between the bedroom and shower, not too private if you are travelling with someone else. Shower and toilet are separated. There is an electronic blinds available outside the window, which keep a bit privacy from the room to the outside. Drinking water is only available on the ground floor outside the reception. Reception is helpful but compared to my previously experience, doesn’t feel very welcoming. There are restaurants and a 24-hours kiosk store around the hotel.
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Singyuyyu
Medium Floor Original Double Room
Stayed in Dec 2024
Couples
5 review
4.5/5
Great
Posted on Jan 5, 2025
Good location just 5 mins walk from the main station. Hotel room is clean and spacious. Do check out their restaurant for roof top view.
Response from Property: Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location, clean and spacious room, and the stunning rooftop view from our restaurant.We hope to welcome you again for another wonderful stay! Kind regards, Eva Erdei - Front Office Manager
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Ka Yin Crystal
Low Floor Extended Studio
Stayed in Jun 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Have breakfast at roof level , very near to the station , good for 2 side of rooms for one twin bed and one sofa bed: however, it is not good for no door about bathroom
Kelvinwc
High Floor Original Double Room
Stayed in Dec 2024
Couples
5 review
2.5/5
Posted on Dec 25, 2024
Kettle, slipper and towel not in the room have to go down reception take for few times and kettle not clean
Marcuslimdw
High Floor Original Double Room
Stayed in Dec 2024
Couples
21 review
4.7/5
Amazing
Posted on Dec 25, 2024
Just beside the Salzburg hbf which is very convenient. Gym is a bit small and doesn't have free weights. Room is nice and clean and mini bar is free but they didn't mention.
Response from Property: Dear Guest,Thank you for your feedback! We’re happy to hear that you appreciated our convenient location and the cleanliness of the room. We apologize for not mentioning the complimentary minibar upon your arrival, and we will ensure this information is shared more clearly in the future.We hope to welcome you back soon! Kind regards, Eva Erdei - Front Office Manager
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oxkxo88
Medium Floor Extended Double Room
Stayed in Dec 2024
Couples
4 review
3.0/5
Posted on Dec 28, 2024
The bedding looks dirty The toilet is not really clean as there’s a dirt on the wall The room is dimmed
Anonymous User
High Floor Extended Double Room
Stayed in Dec 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Excellent view of the mountains for both sunrise and sunset. Location is perfect for public transport in Salzburg. The bar on the 14th floor is wonderful for scenic views and relaxing.
Response from Property: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the stunning mountain views and our prime location, perfect for exploring Salzburg. We’re also happy that you had a chance to relax and take in the views from our bar on the 14th floor.We look forward to welcoming you again on your next visit! Kind regards, Eva Erdei - Front Office Manager
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KYC_
Low Floor Original Double Room
Stayed in Dec 2024
Couples
5 review
2.7/5
Posted on Dec 7, 2024
Location was good as it’s only a few minutes to the main train station - but we’re not happy that there’s no kettle/ jug to boil hot water during our winter days here. Went to request and front desk mentioned they have given to other hotel guests who requested for kettles earlier than us. Lobby provides lemon water which has turned bad and tasted funky.
Response from Property: Dear Guest,Thank you for sharing your experience. We're glad you found our location convenient, being just minutes from the main train station. We regret that a kettle was not available when you requested one, as we provide them upon request at the reception, subject to availability. We will also check on the lemon water in the lobby to ensure it is always fresh for our guests. But we are always grateful when guests tell us immediately, since even though we replace it frequently, changes can happen since we do not drink the guests water. We appreciate your feedback and hope to have the opportunity to welcome you again in the future. Kind regards, Eva Erdei - Front Office Manager
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Guest User
Medium Floor Extended Studio
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jun 23, 2024
Very clean and modern hotel. Amazingly comfortable bed and facilities. Within walking distance to the train station and surrounded by restaurants and supermarkets. The only thing that surprised us was the fact that the shower inside our room has no door, only the toilet that has a door. Bit awkward if travelling with friends.
Response from Property: Dear Guest,Thank you for your positive review. We’re thrilled to hear that you found our hotel clean, modern, and comfortable, and that you appreciated the convenient location and nearby amenities.We understand your concern regarding the lack of a door for the shower. We apologize for any inconvenience this may have caused, . Your feedback is valuable, and we will take it into consideration as we strive to improve our guest experience.We hope to have the pleasure of welcoming you back for another enjoyable stay.Best regards,Eva ErdeiFront Office Manager
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Ekaterina Motorina
Medium Floor Original Double Room
Stayed in May 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 6, 2024
The hotel is good and with convenient location. The view from the top floor and in my room was amazing. Only one thing I didn't like its sauna. It was cold and without changing room.
6/9
Hihirr
High Floor Original Double Room
Stayed in Jun 2024
Couples
17 review
4.0/5
Very Good
Posted on Jun 19, 2024
Very good location, bear to the obb. You can easily go to the spot.
Response from Property: Dear Guest,Thank you for your feedback! We're glad you found our location convenient. It's great to hear that you could easily access the key spots from our place. We hope to welcome you back soon!Best regards, Lea SeitzAssistant FO & Eventmanager
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Amina shares with u
Medium Floor Original Double Room
Stayed in Jan 2025
Travel with friends
6 review
4.7/5
Amazing
Posted on Jan 16, 2025
It was truly a great stay for us as visitors of the ski resorts. Thank u!
Response from Property: Dear Guest,Thank you for reviewing us!We hope you will visit us again soon! Kind regards, Eva Erdei - Front Office Manager
Anonymous User
Medium Floor Extended Studio
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 27, 2024
We like this hotel very much as the 4 beds are separated by toilet and shower area. The room is surprisingly spacious and comfortable. Location is superb as it's walking distance to the main train station. We thoroughly enjoyed our stay.
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