Guest User
January 2, 2024
We booked a family room for 2 adults and 2 children. We were really tired from a long journey, to our surprise the bunk bed was not ready when we entered the room and there were only 2 bath towels in the room. I had to ask the receptionist to get bed sheets, duvet covers, pillow cases and bath towels. The receptionist also told me I had to make the bunk beds ourselves. We were really disappointed with the lack of service to prepare our room in advance.
The shared kitchen is stuffy and needs a deep cleaning. The microwave was filthy. There were not enough utensils available in the kitchen.
We are glad we didn't stay at this hotel for a long time.