We were a little disappointed. We hoped to find a simple and convenient solution for Salzburg but this structure did not meet expectations. The staff at the reception are not particularly welcoming and do not bother in the slightest to try to help guests. They made us pay for parking even though there was absolutely no need for it because there is always space in front of or around the shopping center to which it is attached. They have a poorly guarded luggage room with not even any identification labels. Anyone accesses with a key and does what they want in the room. Our room, a family room, was exactly as per the photo and description in size and furnishings but the level of cleanliness was very very low. Holey sheets. Also messy and unclean common areas (kitchen, corridors with dirty carpets, lift, reception and entrance). Given the level of cleanliness we did not request breakfast. Although the room is private, it is only redone upon request. In short, an averagely economical solution but with unsatisfactory minimum cleaning standards.
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