East Star Hotel

A nice boutique hotel located in the city centre. Rooms are large and well equipped. Loud music played, at times, between 19.00 and 23.00, due to a night club's operation in the same building is not to everyone's taste, but I understand the need to differentiate. Breakfast is OK. Restaurant offers a variety of tastefull plates. Staff is very friendly and helpful. Local stores for food, snacks, sweets etc are very near. Would go there again.

A wonderful hotel. To my surprise EVERYTHING about it was perfect. A new hotel that proudly showed its spotlessly clean maintenance. A great location. Very lavish breakfast. This hotel had everything I needed. My compliments to every staff member I met with especially more so to Angelina and Zakir who demonstrated ownership of the vision of East Star Hotel top management. They are the ones who will make me come back once again. They set a bar so high that seasoned hoteliers will be hard pressed to follow. Thank you, dear friends.

During our trip we had select East star hotel as our basis for exploring Samarkand. Hotel is centrally located in the center in a nice and quite neighborhood just steps to the main venue and very good restaurants around. Hotel has nice design and room was clean and modern and had everything. We had dinner and some drinks on the rooftop restaurant and food was nice and good price. A very good choice for Samarkand.

The hotel itself despite good location built in such a way that most of the rooms do not have any view - windows look either at oposite wall or into a small yard inside the building. Rooms are pretty good equiped, clean and confortable. But the management as well as the personnel need to be properly trained! We've spent a night there. I've woke up in the middle of the night because of very loud noise in the corridor. I went to the reception man on duty, but he was not able to find out where this noise comes out. My wife also meanwhile woke up and she found the reason for the noise... apparently a big window which is located pretty high above the wall in corridor was left open and because the weather has been sharply changing at this night the window was closing and opening and making extremely loud noise. Since the window was located very high I had to help pure reception man to close the windiow. All these actions took more than half an hour. Needless to say, we could not sleep well the rest of the night and in the morning we had to wake up earlier as our transport to the next destination was waiting for us. When I complained by the hotel manager (or may be even owner), he even did't dare to apologize for this accident with window and simply offered 10% discount which on my view was not enough compensation for the sleepless night! Obviously the staff of the hotel needs a good training. Knowing that there will be a stormy weather at night the duty manager should have controlled the whole building and make sure that cleaners do not leave the windows open. The manager need to learn to be polite and customer oriented!

I liked the property everything was excellent except jacuzzi in the bathroom. It wasn’t ready when we arrived and it has a smell coming out from the Jacuzzi. Beside that everything was fine.

Liked everything. Staff was excellent

Hotel room was large and lovely but just missing shower (bath only) which is unusual. Service was great. Only issue was restaurant turning into loud dance club in evening till 11am.