Guest User
August 30, 2023
In general, it’s not bad, but with the caveat “not bad for Samarkand”!!! They try very hard, well done. Responsive to requests. Only fulfill these requests with a C grade. Let's start in order. We had 2 junior suites. And both differed in content) one was fully equipped, the other was missing half. The price is the same, the status is the same. My room had torn sheets. There's a decent hole right in the middle of the bed. It’s impossible not to notice when they’re covered. The carpet is covered in hair and is very poorly vacuumed. Each time I left a tip for cleaning, but at the same time they did not provide coffee, tea, bath accessories (shampoo, gel, etc.). I took things to the laundress twice. Once everything is fine. The second time the trousers were simply ironed, leaving greasy stains. They took the money for washing plus ironing. Although the staff responded, smiled politely and tried to please. Everyone claimed that this was considered the best hotel. And the price for Samarkand is 1000 € for 2 rooms, 5 nights!! This is very cool. Another disadvantage is very strong audibility through the ventilation. In both rooms you could hear breathing in the neighboring rooms. That's just terrible. I give 4 only for effort. Although this is a 3 star hotel. No more
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